Work history
C
C
Inside Sales AssociateColt Technology Services
London, United KingdomFull Time
• Engage with the direct sales team and Capital Market customers (via telephone & face to face) to seek, qualify and support new sales opportunities; working with the wider Colt team to ensure that opportunities are closed
• Production of quotes & proposals for Voice and Data services to Capital Market customers
• Escalation & ownership point of contact for back office support queries through to resolution
• Investigate, troubleshoot and redirect customer service issues on demand
C
C
Product ManagementColt Technology Services
- London, United KingdomFull Time
• Support Product Managers in the life cycle management of the Voice portfolio with up to date, aligned internal and external collateral
• Carry out product performance reporting – improve reports (revenue, traffic, operational statistics, pipeline), analyse key trends and feed back to the Voice team • Develop & track initiatives with Product Managers & Sales to achieve Revenue and Bookings targets for Voice
• Voice tools enhancements – evaluate and improve sales and customer tools
+ Show more
Skills
- Client Services
- Sales
- Business Development
- Account Management
- Marketing
- Marketing Strategy
- Spanish
- Analysing
- Customer Care
- Business Administration
Education
U
U
BAUniversity of Hull
- Hull, United Kingdom
I studied International Business (with Professional Experience) BA, Hons achieving a 2:1.
• First Year Modules:
Managing People
Accounting and Finance
Business Environments
Marketing
Academic and Professional Skills
Passport 1 Spanish
States and Corporations in the World Economy
• Second Year Modules:
International Business Environment
International Business and Management
International Groups and Teams
Product and Process Innovation
Human Resource Management in Context
Management Research
• Third Year Assignments (whilst on Placement Year at IBM):
Management Report - operational and strategic review of IBM
Academic Essay – linking academic literature to IBM
Management Report – personal performance and development review at IBM
• Fourth Year Modules:
Strategic Management
International Finance
Strategic Leadership
International Marketing
Dissertation: Motivation in the Workplace - A comparative assessment of three main motivational attributes between junior doctors in the NHS and University of Hull lecturers.
M
M
A LevelsMPW Birmingham
- Birmingham, United Kingdom
A levels: Religious Studies (B), Media Studies (B), Maths (E), Economics AS (E)
+ Show more