Samrah Akhtar
Available

Samrah Akhtar

Inside Sales AssociateLondon, United Kingdom
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Samrah Akhtar
Available

Samrah Akhtar

Inside Sales AssociateLondon, United Kingdom
Projects
  • Podcast
    PodcastI record, edit and host monthly podcasts on topics that affect young people's lives, conversations I feel need to take place and topics I am passionate about. Instagram @convoswithkhamrah .
Work history
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    Inside Sales AssociateColt Technology Services
    London, United KingdomFull Time
    • Engage with the direct sales team and Capital Market customers (via telephone & face to face) to seek, qualify and support new sales opportunities; working with the wider Colt team to ensure that opportunities are closed • Production of quotes & proposals for Voice and Data services to Capital Market customers • Escalation & ownership point of contact for back office support queries through to resolution • Investigate, troubleshoot and redirect customer service issues on demand
    C
    C
    Product ManagementColt Technology Services
     - London, United KingdomFull Time
    • Support Product Managers in the life cycle management of the Voice portfolio with up to date, aligned internal and external collateral • Carry out product performance reporting – improve reports (revenue, traffic, operational statistics, pipeline), analyse key trends and feed back to the Voice team • Develop & track initiatives with Product Managers & Sales to achieve Revenue and Bookings targets for Voice • Voice tools enhancements – evaluate and improve sales and customer tools
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Skills
  • Client Services
  • Sales
  • Business Development
  • Account Management
  • Marketing
  • Marketing Strategy
  • Spanish
  • Analysing
  • Customer Care
  • Business Administration
Education
    U
    U
    BAUniversity of Hull
     - Hull, United Kingdom
    I studied International Business (with Professional Experience) BA, Hons achieving a 2:1. • First Year Modules: Managing People Accounting and Finance Business Environments Marketing Academic and Professional Skills Passport 1 Spanish States and Corporations in the World Economy • Second Year Modules: International Business Environment International Business and Management International Groups and Teams Product and Process Innovation Human Resource Management in Context Management Research • Third Year Assignments (whilst on Placement Year at IBM): Management Report - operational and strategic review of IBM Academic Essay – linking academic literature to IBM Management Report – personal performance and development review at IBM • Fourth Year Modules: Strategic Management International Finance Strategic Leadership International Marketing Dissertation: Motivation in the Workplace - A comparative assessment of three main motivational attributes between junior doctors in the NHS and University of Hull lecturers.
    M
    M
    A LevelsMPW Birmingham
     - Birmingham, United Kingdom
    A levels: Religious Studies (B), Media Studies (B), Maths (E), Economics AS (E)
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