Creative, dedicated and proactive individual who enjoys meeting and working with new people. Continuously working on building my production and events/project management expertise which is consistently shown from my work at Channel 4 to Revolution Productions. Excellent computing skills ranging from MS Office, Google Apps, Adobe Suite, SAP & HTML.
In order to fulfill this role to its maximum capacity I co-ordinate and schedule production deadlines with international offices in Germany, Argentina, USA and UK. I source and manage creative resources such as animators, designers and voice-over artists and monitor entire production processes and timelines to ensure projects are completed within a set deadline whilst also liaising with clients in terms of their specific needs and expectations, ensuring projects stay within budget. • Produced videos for clients such as Coca Cola, Home Depot and Kimberly Clark
Volunteer role responsible for managing events, handling social media, building and producing content for monthly newsletter. • Published in Guardians Travel feature on behalf of Berlin Community Radio • Created Content and Marketing strategies to build reach
Previously employed as part of the Airtime Management team within the Television Advertising Sales department at Channel 4. Main responsibilities, to book and administer airtime campaigns in conjunction with the Airtime Sales team. Monitor and check linear campaigns ensuring any conflicting demands between Sales, Buyers, Breaks & Ratings and Traffic are resolved accordingly. • Involved in Media Planning for linear campaigns • Media – TV, Online & Digital advertising sales knowledge
Pricing Analyst Analysed mass portfolios of electric & gas business accounts that were invoiced to incorrect prices for 1 year+. Realigned each account ensuring they were corrected onto their pricing contract at the earliest possible opportunity using the SAP and Service Desk system. Complex Read Rejections Analyst Processed rejected incoming reads for electric and gas business accounts that fell outside of the billing tolerance. Analysed customer’s previous consumption and utility usage. Amended/rectified accordingly, created rejected reads patterns and trends report which was sent to higher level management on a weekly basis. Offshore Manager - India Attended Pune, India for 6 months to manage, train and support a new team of 11. Created databases for key processes and productivity/quality tracking. Utilised communication and objection handling skills by providing feedback and conducting quality calibration to ensure inline with UK Team. Billing Communication and Engagement Co-Ordinator This role required written and verbal communication skills on not only a peer level but also a higher management level. Boosted skills in attention to detail and also ability to time manage effectively. Passionate and active member of the green team. Responsibilities within the green team ranged from promoting the benefits of being green, organising green projects, running and managing events for the World Environment Day. Project Manager – Project Sulla Heavily involved in 'Project Sulla’, which focused on reducing the incoming and outstanding Unbilled volume by 50% through data analysis. Played a key role in implementing system and process changes via the Kaizen and Kanban method.