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Developing concepts and artwork, creating graphic design solutions from concept through to completion. Responsible for creating both digital and print design for a wide range of print and online marketing campaigns, independent music artists/DJs and advertising.
Providing 1st line technical support, answering support queries via telephone and email. Determining the nature of faults and the steps required to rectify it. As well as visiting client sites for various troubleshooting, including but not limited to server installations and networking.
Carrying out pre flight checks, including ZCM bundles, service pack 3, and RAM upgrade for NHS Northamptonshire. Making sure users have a smooth transition into the new platform based on Windows Server 2008 R2 and Exchange Server 2010.
Assisting organising marketing and distribution for a concert at the Royal Albert Hall, with an attendance of 5,000. Creating the artwork for the poster and assembling a twenty-page brochure for the event.