About me
A highly motivated and hard working individual with experience in communications, operations and customer service, seeking a creative outward facing role. Enjoys problem solving and working within a team, with the long term goal of becoming creative director.
Work history
Executive Assistant
London, United KingdomFull Time
Responsibilities include:
- Supporting my Directors; managing, prioritizing and delivering internal work and client commitments as well as working in partnership with our customers, facilitators and coaches.
- Working collaboratively and independently to provide a quick and quality response to both clients and colleagues.
- Provide comprehensive administrative and meeting support through pro-active diary and communication management whilst being aware of time critical deadlines.
- Transcribing, formatting, inputting, editing, retrieving, and transmitting text, data, and graphics.
- Researching and routing correspondence; drafting letters and documents; collecting and analysing information; initiating telecommunications.
Achievements include:
- Built strong, professional relationships with my colleagues.
- Provided extra support for the client team, helping organise a variety of events.
- Supported with implementing key strategies including providing administrative support on various business proposals.
- Demonstrated a strong sense of resilience and professionalism during stressful situations.
Sales and Operations Intern
- London, United KingdomInternship
Responsibilities include:
- Responding to customer queries both over email, over telephone and face to face.
- Manning online sales and using online databases and inventories to ensure sales targets were being reached.
- Helping with the general day to day logistics of shipping orders and processing refunds.
- Used social media to aid with the marketing of the brand.
Achievements include:
- Created various file structures online in order to ensure quicker and more efficient use of the desktop.
- Received regular praise from both customers and colleagues for a dedicated and positive attitude whilst at work.
- Contributed to ways in which the company could broaden their out reach which were valued and followed through, including writing a blog on the company’s website.
Skills
- Organisational Skills
- Teamwork
- Clear Communication
- Interpersonal Skills
- Active Listening
- Initiative/self Motivation
- Computer Literacy
- Adaptable
- Creative Approach
- Leadership Skills
Education
History Degree (BA)
- Exeter, United Kingdom
2:1 Single Honors Degree in History.
A Level
- Godalming, United Kingdom
3 A Levels in English Literature, History and Psychology
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Awards
Exeter Award
The Exeter award is recognition from the University of Exeter for having developed a range of skills to take forward into the world of work.
Contributing activities in order to gain this award include:
- Attendance at skills sessions and training courses organised by the University of Exeter
- Facilitating sporting and musical activities
- Engagement in 35 hours of voluntary work Service to the local community
This award was in recognition for organizing a charity fashion show which raised over £2000 for the charity STOP THE TRAFFIC which aims to put an end to Human Trafficking. + Show more