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My job role had a range of tasks including, packaging, deliveries, returns and posting. Answer online queries, leave feedback or reply to feedback on both Ebay and Amazon shops, locate stock in the warehouses and be in constant contact with the main supplier (this was to avoid items running out and quality control). I also uploaded photography and assisted with product descriptions as well as any other online marketing Double Duck required.
Provided an excellent quality of customer service Ensured extensive knowledge of products Worked closely with the VM team to insure sales productivity Maintained daily deliveries and stock room Instructed customers on how best to wear their scarf Continually meet required sales goals and personal targets Processed payments, exchanges and cashed up daily