Sarah Iles

Account Manager

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  • LocationFarnborough, United Kingdom

Skills

 

  • Fashion
  • Advertising
  • Events
  • Film
  • Marketing PR
  • Theatre
  • TV
  • Design
  • Excel
  • Office
  • Photoshop
  • Powerpoint
  • Word

Work history

Currently

Account Manager

Venntro Media Group

Mar 2009
  • Managing an existing portfolio of established clients such as Global Radio, Bauer Celador Radio, UKRD, ESI Media Dennis Publishing and many more, as well as liaising with staff to ensure success and growth of both the partners and the company • Day to day management of Media clients and their websites. • Working to monthly revenue and client retention targets • Working with clients to compile marketing plans in order to attract their target markets in the most cost efficient way. • Writing new and engaging content for my portfolio of clients to fit in with their brands audience. • Helping organise and run events as and when hosted by the company. • Point of contact for all contract negotiations and ongoing business. • Managing large budget online marketing campaigns, advising on SEO, Social Media and providing detailed analysis on Google Analytics. • Advising clients on layouts to increase revenue and client base, including working with html coding. • Advising and designing online marketing campaigns using past performance to create effective campaigns ongoing. • Responsible for increasing revenue of my clients 90% since start date.

2009

Supervisor

Ted Baker

Jun 2008 - Mar 2009
  • Managing the day to day running’s of the menswear department and implementing ideas to make the organisation even more successful. - Supervising the running of the menswear department. - Making sure all staff are aware of the daily, weekly and monthly targets. - Setting challenges for staff to keep them motivated and help achieve targets. - Re-Merchandising the shop floor according to company guidelines. - Helping to write the weekly managers reports. - Keeping the stock count up to date. - Scanning in deliveries.

2008

Lead Passenger Service Agent

Scandinavian Ground Services

Sep 2006 - Jun 2008
  • Managing check-in staff and flights from arrival to departure solving problems with delays, over bookings and standbys - Extensive Customer Service. - Learning many different check-in systems. - Managing departing and incoming flights; making sure check-in opens and closes on time and making sure staff are at the gate on time. - Training new staff at check-in. - Writing shift reports. - Dealing with overbooked flights, by upgrading/downgrading and putting passengers on standby. - Running check-in and the gate up until the flight leaves. - Dealing with customers

Education

2005

Video Production

Portsmouth University

Aug 2002 - Jul 2005
  • Media Studies and the creation of documentaries