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I’m a vibrant, mature person who has enjoyed extensive international travel and work experience and is proud of maintaining high personal standards. I thrive in challenging environments and I’m quick to learn new skills, which I can apply in varied, flexible situations. I enjoy working in team environments, interacting with people from all walks of life, but am also capable of performing well in a sole charge environment. I’m knowledgeable and experienced across a wide range of industries, providing me the skills to be flexible and dynamic in my approach to all situations. This makes it possible for me to quickly adapt to new environments, which means I'm quickly able to make a positive contribution.
• Tasked with implementing projects to grow the ‘Learn to Swim’ function of the Glenfield and Birkenhead business units. • Oversee administrative team, aquatics team, ensuring accurate bookings, maintenance functions, marketing materials, and specific projects. • Personal Assistant for Centre Manager and 3 Senior Team Leaders, including diary management, taking meeting minutes, travel bookings, screening calls etc. Requires effective management of time and resources to support each manager with multiple tasks and projects. • Contribute to the implementation of the strategic direction of the Leisure Unit of Auckland Council. • Performance reviews of customer support team and training and development. • Responsible for raising purchase orders for the entire facility. • Coordinate events for entire facility onsite and offsite as well as manage all social media pages and create relative content. Achievements: • Growth of 25% in Learn to Swim enrollment numbers due to specific targeted local projects. • Responsible for project budgets and implementation for these specific areas. • Recommended for Senior Management position of new Albany facility.
Reported to project director, tasked with assisting project managers in the oversight and delivery of all business aspects and change management for each salon site upgrade, or opening. • Liaising with Salon Managers, Regional Salon Managers, and design and construction teams around salon requirements and changes. • Management reporting across work streams, supporting Project Managers with all contributing financial and status reporting. Achievements: • Integral part of project delivery team, opening three new salons, and upgrade of two others in the time I was there. • Owned the delivery of upgrading of the salon training facility.
Worked on a project basis, coordinating modelling for children. • Responsible for coordination of campaign portfolios, which included casting, photo shoots, candidate coaching. Achievements: • Initially only responsible for the state of Victoria however, due to high performance, was tasked with coordinating a further three Australian States.
Worked in close conjunction with the Manager for the daily running of a very busy retail store in the popular Newmarket shopping area. • Supervision of eight staff, increasing to twelve in peak periods. Relieving Manager for six weeks covering annual leave. • Responsible for all analytical paperwork (KPIs etc), daily banking, merchandising/POS, sales analysis reports, training and management of new staff. Achievements: • Appointed as one of four national make-up design coordinators for The Body Shop group, responsible for staff training and product introductions in northern region stores, and for creating monthly makeup portfolios used instore nationally. • Contributed to make-up strategy discussions with Head Office. Worked as an artist/ designer at NZ Fashion Week in 2009, 2010.
Responsible for all administrative aspects of a busy tourism operation, including the daily supervision of seven staff. • Weekend Duty Manager, and relieving Duty Manager on weekdays as required. • Responsibilities included staff management, statistics analysis, end of month analysis and reporting, management of difficult or confrontational clients, conflict resolution, incident management. Achievements: • Built a good working relationship with ATEED (Auckland Tourism, Events, and Economic Development) • Coordinate with ATEED to create promotional events and video campaigns
Fashion Diploma and commenced study for BA Hons Fashion Photography