Sarah Major
Available

Sarah Major

Customer Success Manager/Senior Project ManagerLondon, United Kingdom
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Jade Tomlin
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Sarah Major
Available

Sarah Major

Customer Success Manager/Senior Project ManagerLondon, United Kingdom
About me
I’m a vibrant, mature person who has enjoyed extensive international travel and work experience and is proud of maintaining high personal standards. I thrive in challenging environments and I’m quick to learn new skills, which I can apply in varied, flexible situations. I enjoy working in team environments, interacting with people from all walks of life, but am also capable of performing well in a sole charge environment. I’m knowledgeable and experienced across a wide range of industries, providing me the skills to be flexible and dynamic in my approach to all situations. This makes it possible for me to quickly adapt to new environments, which means I'm quickly able to make a positive contribution.
Work history
    Opps & Admin Professional
     - Auckland, New ZealandFull Time
    • Tasked with implementing projects to grow the ‘Learn to Swim’ function of the Glenfield and Birkenhead business units. • Oversee administrative team, aquatics team, ensuring accurate bookings, maintenance functions, marketing materials, and specific projects. • Personal Assistant for Centre Manager and 3 Senior Team Leaders, including diary management, taking meeting minutes, travel bookings, screening calls etc. Requires effective management of time and resources to support each manager with multiple tasks and projects. • Contribute to the implementation of the strategic direction of the Leisure Unit of Auckland Council. • Performance reviews of customer support team and training and development. • Responsible for raising purchase orders for the entire facility. • Coordinate events for entire facility onsite and offsite as well as manage all social media pages and create relative content. Achievements: • Growth of 25% in Learn to Swim enrollment numbers due to specific targeted local projects. • Responsible for project budgets and implementation for these specific areas. • Recommended for Senior Management position of new Albany facility.
    Assistant Project Manager
     - Melbourne, AustraliaFreelance
    Reported to project director, tasked with assisting project managers in the oversight and delivery of all business aspects and change management for each salon site upgrade, or opening. • Liaising with Salon Managers, Regional Salon Managers, and design and construction teams around salon requirements and changes. • Management reporting across work streams, supporting Project Managers with all contributing financial and status reporting. Achievements: • Integral part of project delivery team, opening three new salons, and upgrade of two others in the time I was there. • Owned the delivery of upgrading of the salon training facility.
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Skills
  • Sales Management
  • Casting Models
  • Office Management
  • Ability to Communicate Well Both Orally and with Writing
  • A Passion for Media and Marketing
  • AA Interest in Photography And/or Events
  • Administration 5+ Years
Education
    University of The Arts London (UAL) logo
    University of The Arts London (UAL) logo
    DiplomaUniversity of The Arts London (UAL)
     - London, United Kingdom
    Fashion Diploma and commenced study for BA Hons Fashion Photography