About me

Freelance Digital Project Manager with nine years experience working in creative agencies. An organised, strategic thinker and a problem solver, who's able to lead teams and drive category-leading creative work. Insight-driven, beautifully crafted and commercially effective. I love working with like-minded people to develop work to create a difference.

QuestionsProjectsExperienceTeam

Projects

• 25

  Virgin Holidays - 'Ready to Travel' Customer JourneyThis award-winning project for Virgin Holidays was all encompassing strategic, conceptual, design and delivery support whilst working with the wonderful team at Proximity London. Strategy: Virgin's brand promise is to provide unique and exceptional customer experience; it's why people pay a premium to travel with them. However, communications from Virgin Holidays broke that promise at the time. An audit of the existing journey showed that customers were being bombarded by 35 disjointed commun
• Vodafone Customer EngagementNew loyalty rewards scheme 'VeryMe' Launch and app content creation. Supporting agency team with high project volume creating & delivery of teaser, launch and post launch customer communications, as well as imagery and copy for multiple in-app reward offers.

Skills

• Client Service
• Project Management
• CRM
• Marketing
• Problem Solving
• Creative Advertising
• Strategy
• Production
• Digital Advertising
• Customer Engagement

Education

B
B
BA (Hons) Advertising and Marketing CommunicationsBournemouth University - Media School
Aug 2005 - Aug 2008Bournemouth, United Kingdom
The course is accredited by the Chartered Institute of Marketing (CIM), overall 2:2.