My name is Sarah Welland and I am a graduate with a BA in Graphic & Communication Design. My strengths are in using Adobe Photoshop and Illustrator, and I have worked in a couple of graphic design roles, but for the last year or so I have been working in administration. In the last couple of years also, I have done a substantial amount of solo travelling, around South East Asia, Australia, New Zealand and Fiji. I also worked and lived in Melbourne, Australia for seven months which was amazing. Now I am back in London, ready to find a meaningful position to develop and hone my skills.
- Taking calls and assisting and advising vehicle sales managers from the Ford and Ford affiliated dealerships with any issues and concerns they may have - Assisting customers with issues, complaints, payments and explaining of settlement quotes - Detailed checking and proof reading of all finance documents and required customer data - Purchasing of finance deals - Wholesale - inputting fleet demo and used vehicles into bless and ebless systems. - Dealing with post, fax and email queries - Filing, organisation and general administration duties
- Design and layout with branding of vital visual elements for the store front and POS - Retail and customer service assistant - Sales – upselling retail items and food products, membership card - Responsible for cashing up, shutting down and locking up premises at end of shift
- Organisation of documentation and co-ordination for review - Website analysis – reviewing effectiveness of website copy and how can be optimised - General administration assistance and data entry - Website administration – gaining feedback from webpage owners to improve format of web pages - Formatting guidance notes for website