Sebastian Richter

Head of Global Client Relations

FollowUnfollow

Join our Pro Plan to message Sebastian

You can only message people who are following you. If you’d like to message this person, simply join our Recruiter Pro Plan.

  • LocationLondon, United Kingdom

Projects

View all

Are you sure?

Do you really want to delete project Home?

Are you sure?

Do you really want to hide project Home?

Are you sure?

Do you really want to unhide project Home?

Are you sure?

Do you really want to delete project Barbecues?

Are you sure?

Do you really want to hide project Barbecues?

Are you sure?

Do you really want to unhide project Barbecues?

Are you sure?

Do you really want to delete project The better half?

Are you sure?

Do you really want to hide project The better half?

Are you sure?

Do you really want to unhide project The better half?

Are you sure?

Do you really want to delete project Girlhood?

Are you sure?

Do you really want to hide project Girlhood?

Are you sure?

Do you really want to unhide project Girlhood?

About me

 

PROFILE A well organised, flexible and result driven operational manager with 4 years experience developing and managing operations, projects, events, HR, marketing, creative, products and services in a Fine Art / Production / Retail / Gallery environment. A passionate leader with a proven track record in creatively delivering improved operational performance, customer satisfaction and organisational change to achieve growth and strategic targets with a focus on Customer Services. Effective communicator with the ability to create and empower a motivated team around him to reach key targets and transform practices. Educated with a first BA in Media & Communications from Goldsmiths, supported by commercial and technical expertise and extensive relevant experience in the industry. KEY SKILLS - analytical thinker who is able to pinpoint issues and target solutions precisely where change is necessary - computer-literate individual who knows a broad range of soft- and hardware and is comfortable to learn new packages quickly where required - flexible multitasker, able to work on different deadlines simultaneously and put in the work that is necessary to complete targets on time - proven relationship-builder for the internal and external benefit of the business - goal-driven leader who treads the border between efficient staff management, high performance and unsurpassed results - culturally aware and multilingual professional who thrives in diverse and multicultural settings - productive and thorough worker whose work ethics are based on accountability, honesty and respect - energetic team player/builder who is consistently cited for unbridled passion for work, sunny disposition, and upbeat, positive attitude

Skills

 

  • Events
  • Marketing PR
  • Visual Arts
  • Print Design
  • Art Photography
  • Exhibition
  • Client Services
  • Design
  • Creative
  • Marketing
  • Problem Solving
  • Project Management
  • Relationship Management
  • Photoshop
  • Customer Service

Work history

Currently

Founder

Portraits for Heroes

Aug 2015
  • Portrait for Heroes is a new approach to offer photography to the Armed Forces in the UK which focuses much more on social sales than traditional portrait businesses. The business currently focuses on the service men and women of ceremonial regiments including The King's Troop, Royal Horse Artillery. - set up business - conduct all photoshoots - fabrication of all ordered products through subcontracts - building the website and commissioning developers to build the back-end API to make the business ever more profitable.

2015

Head of Global Client Relations

Printspace Studios Ltd

Jan 2014 - Aug 2015
  • - liaised with production managers and streamlining production processes to avoid stock loss - rebuilt the approach to multi-channel customer services from the ground up - recruited and managed staff with personal progression and training as the main focus to ensure long-term employment - international expansion into the German market with a soft launch in 2012 - establish the brand internationally through editorial reviews and soft marketing - managed and curated in-house art exhibitions, including the fabrication of the artwork, and liaison with various suppliers - hosting and planning in-house events such as workshops, talk and seminars - wrote, produced, directed and presented help videos for better communication of processes and ease-of-use - miscellaneous graphic design work for in-house, as well as social and trade show campaigns - managed a small marketing team to create a unified voice across all social channels and markets Key Achievements: - improved on stock loss through a new system implemented that focused more strongly on accountability - improved customer satisfaction by roughly 15% (independent reviews) in the first quarter of 2015 - built a competitive brand in the German market through the soft launch with annual sales of over £115,000 in the first full year of trading - oversaw a decline in staff turnover with a shift of HR procedures that focused on adding value to the employment, offering more training and personal development opportunities - through effective marketing and customer retention via second-to-none customer service, witnessed a year-on-year revenue growth 2012-2013 of 17% Events (selection): > drawn. – August 2013 > SoShowMe III – November 2012 > Ephemeral by Fabian Oefner – March 2014

2015

Marketing Executive

Printspace Studios Ltd

Apr 2012 - Aug 2015
  • Marketing of theprintspace's brand in the German market via various platforms, including social networks, direct marketing and networking.

2014

PA to Professor Angela Mcrobbie

Goldsmiths, University of London

Apr 2011 - Aug 2014
  • - assisted Professor McRobbie to establishing a brand presence online - maintained content and managed and encouraged participation amongst academics and students Key Achievements: - established a German and English language blog - encouraged Professor McRobbie to embrace digital communication via blogs and youtube content

2010

Artist Liaison Internship

White Cube

Apr 2010 - Sep 2010
  • - assisted White Cube Hoxton Square's artist liaison with fabrication of artist’s projects and installations - maintained and managed White Cube’s digital artwork catalogue for loans?? Key Achievements: - restructured White Cube’s extensive film archive and devised a new system for media loans to prospective buyers and collectors - helped fabricate Christian Marclay’s ‘The Clock’ montage

Education

2011

Media Communications

Goldsmiths, University of London

Aug 2007 - May 2011
  • First Class Honours