• Setting tasks for new starters • Worked within an FMCG environment • Customer service and complaint handling • Recognising and awarding high performing associates. • Carried out SAP training on RF Guns for inventory control • Monitoring sales associate performance using Microsoft Excel • Liaising with HR and store managers to on board potential associates • Carrying out phone interviews and inviting candidates for second interview • Carrying out back to work forms with associates who have been off sick for a period of time. • Enhancing and providing one to one workshops with associates who are not meeting sales plans • Conducting general administrative duties, such as producing allergen labels and signage for high value goods. • Covering reception as and when required including ordering products from suppliers and customer service over the phone.
Business studies with Human Resources
Working towards CIPD qualification