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My Name is ‘Sharifah Noorazel Syed, I am a Web & Graphic Designer with 6 years of work experience. I have a unique ability to disseminate complex information, think outside the box, form a strategy and execute tasks. Comes with complimentary experience of web development and consultancy, technical writing abilities, and acute business analysis skills, gained from previous work experiences.Locked Pro Plan feature
• Responsible for creating or improving an existing site or pages for clients including design, layout and coding. • Liaised with clients to provide consultation and to ensure their expectations were being met; received feedback from customers and where necessary adjusted the pages to suit the customers’ needs accordingly. • Produced products which were user-friendly, effective and appealing, often working to demanding deadlines. • Provided assistance to customers who required an online shopping cart. • Sought upon to prepare project proposals and bids for government projects.
• Management responsibilities for five staff members; ensuring their needs were met and their working environment was conducive to high levels of productivity. I motivated and inspired the team, utilising my natural leadership abilities which resulted in consistently meeting product launch targets. • My main role was as Brand Program Manager for the Desktop Content Team which required me to manage the content of the Worldwide Lenovo Support website, working successfully within a team of 19 colleagues, and liaising with numerous other teams within the organisation. Effective communication and relationship building skills were imperative to this role. • Other duties included: updating the website layout, navigation and posting software drivers for customers to download; data input of product specification details, and new launch dates for desktop products; preparing documents for new desktop product information to be displayed on the website. • Daily filtering, assigning and answering Electronic Questions and Answers (feedback or questions from customers). Achievement: Nominated as Team Leader and Brand Program Manager for Desktop Team