About me
A hardworking, reliable and organised Events Manager actively searching career progression within the marketing and social media sector. Expert knowledge of the events and retail industry, with excellent customer service skills. Confident managing, training, and leading a team of people.
Work history
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Event ManagerMitchells and Butlers
United KingdomFull Time
Responsibilities
• Managing incoming enquiries and carrying out show arounds for potential clients and weddings
• Organising, overseeing and managing all events and weddings
• Creating engaging content for social media accounts including Instagram and Facebook
• Managing and overseeing eleven social media accounts, ensuring all posts are relevant to the brand
• Scheduling posts on Facebook
• Creating marketing material to promote the venue for future bookings including corporate clients, special event bookings and weddings
• Following up all enquiries with the objective of converting them into confirmed bookings
• Proactively researching competitors and analysing business performance
• Managing payments and ensuring invoices are up to date
• Maintaining contact with the guest/business from the initial booking through to the wedding day/event and acquiring feedback afterwards to improve team performance
• Building and maintaining relationships with suppliers and contractors
• Fully accountable for back of house guest relations
• Facilitating management meetings
Achievements
• Managed a team of up to 80 employees over the summer months
• Business has seen year on year sales growth of 12% and a yearly turnover of £3million since I took this position.
• Completed tasks for Area Manager for the district with success
• Re branded the Wedding Pack to facilitate an increase in Wedding bookings
• Exhibited at The National Wedding Show for the first time with successful conversion rate
• Hosted and organised independent Wedding Fayre for Spring 2019
• Improved customer relations with an influx of repeat trade and much improved guest feedback scores
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VolunteerAge UK
- United KingdomFreelance
• Volunteering throughout the coronavirus outbreak
• Assisting with Google Advertisement Campaign for the marketing department for Age UK Herefordshire and Worcestershire
• Updating marketing database
• Helping vulnerable clients at home including food preparation
• Maintaining cleanliness in the home with respect for the client
• Offering Companionship and reassurance to clients and families alike
+ Show more
Skills
- Event Management
- Social Media
- Training
- Marketing
- Google Analytics
- Visual Merchandising
- Management
- Brand Awareness
- Social Media Management
- Customer Service
Education
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BA(Hons) Fashion PromotionUniversity of Central Lancashire
- United Kingdom
Modules Studied: Marketing, Styling, Photography, Visual Merchandising, Public Relations, Trend Prediction, Computer Aided Design, and Brand Communication. Used programs such as WGSN on a regular basis. Fully competent in use of PowerPoint, Word, and Excel.