Simona Ilieva

Assistant Venue Manager

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  • LocationLondon, United Kingdom

Skills

 

  • Events
  • Acting
  • Model
  • Presenting
  • Reception
  • Excel
  • Office
  • Word
  • Promoting
  • Admin Assistant
  • Bulgarian
  • Dance and Dance Choregraphy
  • French Conversational
  • Venue Managament
  • English

Work history

Currently

Receptionist

Holiday Inn Express London City

Mar 2014
  • Check-in and check-out guests, taking reservations by phone and walk-in, complaint handling, foreign currency exchange, practical use of Opera PMS version 5.0. Bartender in the Hotel’s Lounge Bar and as a Waiter in the Hotel’s Restaurant

Currently

Assistant Venue Manager

The 100 Club Ltd

May 2012
  • Training new employees, monitoring the work process, as well as working alongside. Handling problems, complaints. Checking inventory, day to day cashiering and daily payments. Maintaining communication with band members/promoters/customers.

2013

Customer Service

Express Staffing

Aug 2011 - Sep 2013
  • Crowd monitoring and preventing congestion. Directing passengers to correct platforms and station exits. Controlling access to platforms. Providing customer service, information about train times, tickets and routes. Providing information about Stratford and surrounding areas. Guide for Mobility impaired / Visually impaired / Vulnerable persons as required; Train dispatch.

Education

2014

Reception

Reception Academy London

Mar 2014 - Mar 2014
  • Reception