Check-in and check-out guests, taking reservations by phone and walk-in, complaint handling, foreign currency exchange, practical use of Opera PMS version 5.0. Bartender in the Hotel’s Lounge Bar and as a Waiter in the Hotel’s Restaurant
Training new employees, monitoring the work process, as well as working alongside. Handling problems, complaints. Checking inventory, day to day cashiering and daily payments. Maintaining communication with band members/promoters/customers.
Crowd monitoring and preventing congestion. Directing passengers to correct platforms and station exits. Controlling access to platforms. Providing customer service, information about train times, tickets and routes. Providing information about Stratford and surrounding areas. Guide for Mobility impaired / Visually impaired / Vulnerable persons as required; Train dispatch.