Sonia Grunfeld

Assistant manager

FollowUnfollow

Join our Pro Plan to message Sonia

You can only message people who are following you. If you’d like to message this person, simply join our Recruiter Pro Plan.

  • LocationLondon, United Kingdom

Skills

 

  • Events
  • Administration
  • Assistant
  • Client Services
  • Customer Support
  • Data Entry
  • Email Handling
  • Office Management
  • Problem Solving
  • Reception
  • Excel
  • Office
  • Powerpoint
  • Word
  • Customer Service

Work history

Currently

Assistant Manager

Gioma UK

Jul 2015
  • Exhibit thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interaction Developing, leading and maintaining a team that provided hospitable, professional service while adhering to business policies and initiatives Communicating well and used strong interpersonal skills to establish positive relationships with guests and employees Dealing with guest complaints Performing checkouts of servers and bartenders to ensure that all tickets were accounted for Managing accounts payable, accounts receivable and payroll Key holder to the building and responsible for cashing up and closing down the site at the end of the day

2015

Assistant Manager

Gioma UK

Jul 2015 - Nov 2015
  • Exhibit thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interaction Developing, leading and maintaining a team that provided hospitable, professional service while adhering to business policies and initiatives Communicating well and used strong interpersonal skills to establish positive relationships with guests and employees Dealing with guest complaints Performing checkouts of servers and bartenders to ensure that all tickets were accounted for Managing accounts payable, accounts receivable and payroll Key holder to the building and responsible for cashing up and closing down the site at the end of the day

2015

Supervisor

Gioma UK

Mar 2015 - Jun 2015
  • Managing a dynamic staff of employees, organizing personnel schedules, acting as a liaison between personnel and upper management, having a clear understanding of human resource policies and procedures and meeting the required production goals

2015

Administrator

Gioma UK

Dec 2015 - Jun 2015
  • Responsible for the day-to-day tasks and administrative duties of the office such as: counting and balancing the safe, banking, invoice reconciliation, sales mix calculation and analysis, payroll, productivity plans, tip reconciliation, liaising with Streamline, audit and management of staff files, holiday management administration, bill queries and reprints, ordering all stationary needed for the business and maintenance management

2015

Head Receptionist

Gioma UK

Jul 2014 - Jun 2015
  • Training, developing and managing the reception team Operating the OpenTable system EDUCATION AND TRAINING Planning and managing the floor plan Briefing the kitchen and floor staff about special requirements, VIP's, regulars and events Managing evaluation form analysis, follow-up emails Organizing events for the hotel concierges that send their guests and also the PA's that send their executives to the restaurants Creating the schedule for the reception department

2014

Receptionist

Gioma UK

Feb 2014 - Jun 2014
  • General reception duties such as taking bookings over the telephone and E-mail, greeting and seating guests, building good guest relations and managing the cloakroom

Education

2012

Security Management in Contemporary Sociery

Babes-bolyai University

Sep 2010 - Jun 2012

    2010

    International Relations and European Studies

    Petru Maior University

    Sep 2007 - Jun 2010