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Coordinate, upload and maintain content for the public access screens on both campuses. Liaise with Apps/MIS staff as necessary to ensure accurate displays. Create content for LISD department. Manage and develop the LISD bookshop. Promote book sales and offers to students and staff via email and intranet. Respond to customer enquiries. Liaise with publisher representatives to achieve discounts, and bulk offers. First point of contact for library and some IT enquiries from students and staff. Help train new members of library staff. Assist with adhoc projects eg. restructuring department intranet pages, designing a prototype template for a help point screen, creating posters or contributing to department newsletter and twitter.
Edit and upload website content using CMS. Troubleshoot website problems and liaise with ISP. Assess website usage, help develop and conduct new strategies and monitor media channels for stories and opportunities. Conduct interviews, cover events and repurpose print content from the newsletter for the website and produce content for website and social media. Grew twitter followers to 1000+. Attend editorial meetings, provide insight into projects and pitch ideas. I help proofread the print copy, deliver the newsletter and assist with events.