About me
A third year graphic design student studying at Solent University. Also completed a foundation course at Central Saint Martins.
Shortlisted twice for Creative Conscience Awards 2021. I enjoy producing work that makes a difference and turns heads!
I have a true passion for creativity, graphic design and advertising. I thrive when solving problems and coming up with innovative solutions. I am deadline driven, highly motivated and an extremely ambitious individual who always goes above and beyond.
Work history
Quality AssessorPretty Little Thing
- Cowes, United KingdomPart Time
- Responsible for ensuring that the whole team were offering the best customer service to Pretty Little Thing’s customers
- Liaising with the client on a weekly basis
- Ensuring that the team were always on brand
- Marking and assessing advisors emails and working out the teams average each week
- Coming up with creative solutions to help the team learn new processes
- One to ones with each team member every week to explain my feedback and be there to support them
- Rolling out regular training to the team and teaching any new process updates that I had received from the client
- Feeding back how the team were doing to the client and discussing how we could improve to always exceed customer satisfaction
- Always ensuring that the team were hitting targets
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Customer Service AdvisorAscensos
- United KingdomFull Time
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Skills
- Adobe Illustrator
- Adobe Indesign
- Adobe Photoshop
- Problem Solving
- Creative Solutions
- Graphic Design
- Brand Identity
- Art Direction
Education
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BA Graphic DesignSouthampton Solent University
Southampton, United Kingdom
FoundationCentral Saint Martins (UAL)
- London, United Kingdom
Merit
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Awards
ShortlistedCreative Conscience
After entering two projects into Creative Conscience 2021, one based on domestic abuse and the other fast fashion, both were shortlisted! My work is now being displayed on the CC website to help make a change.