Work history
Assistant to Heads of ServiceSouthbank Centre
- London, United KingdomFull Time
My current role is to provide a high level of administrative support to heads of service and departmental teams at a world leading multi-disciplinary arts venue.
· Manage requests from internal and external stakeholders regarding visitor experience and ticketing. Queries are answered by responding in person, by telephone and/or email.
· Manage both service critical and visitor communications including customer relations and recruitment mailboxes, exterior signage and promotional materials.
· Managing meeting schedules, diaries and travel of the heads of service
· Generating KPI reports and detailed meeting minutes for key stakeholders
· Record, monitor and report departmental absence and annual leave.
· Assisting in the management of the tender process for the site wide ice-cream concession contract including liaising with interested parties, organising pitch days and assisting the sales manager in the review of proposals
· Order, maintain and distribute stationary supplies
· Research and data input
· Take payment through Sage Pay and MasterCard
· Formulise daily festival run sheets
· Lead the weekly senior executive walk-around of the venue, logging issues and opportunities before managing actions to completion on time and within budget.
· Organise training days for the whole department
· Follow up on colleagues work and report back to Heads of Department
· Create a daily work booklets for each Head of Department for their day ahead.
Skills
- Events
- Marketing PR
- Visual Arts
- Art Direction
- Environment
- Excel
- Office
- Powerpoint
- Word