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Sophie Message

Recent Graduate

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About me

A creative, organised and personable graduate. High-spirited and versatile.

Skills

  • Social Media
  • Customer Engagement
  • Communication Skils
  • Adaptability
  • Content Writing
  • Visual Content
  • Microsoft Office
  • Youth Engagement

Work history

2017

Social Media Intern

Her Campus Nottingham

Sep 2016 - Jun 2017
  • Nottingham, United Kingdom
  • Internship
  • Responsible for the day-to-day management of Facebook, Instagram, Snapchat and Twitter accounts, including events promotion, content creation and maintaining customer relationship. Awarded best intern after first term for being creative with social media use, such as crafting an aesthetically pleasing Instagram theme, in order to drive audience interaction and boost overall reach of articles. Helped generate, on average, a 50% growth in Instagram likes through the increased and consistent use of visually appealing, user-driven content.

2017

Sales Advisor

Yours Clothing

Aug 2016 - Mar 2017
  • Nottingham, United Kingdom
  • Full Time
  • Part time sales work, alongside studies, in a busy city centre location for a popular clothing company. Role responsibilities include sales, delivering excellent customer service, merchandising and stock handling.

2015

Retail Sales Assistant

Cotswold Outdoor

Nov 2014 - Jun 2015
  • Nottingham, United Kingdom
  • Full Time
  • Part-time sales work whilst studying at university, which involved working both independently and in a team to maximise customer experience. This role centred around sales, merchandising, and developing excellent customer service skills in a busy store environment.

Education

2017

2.1 BA (Hons) American and Canadian Literature, History and Culture with International Study

The University of Nottingham

Sep 2013 - Jul 2017
  • Nottingham, United Kingdom
  • Achieved a 2:1. Undertook an international exchange program, studying for 12 months in Canada at The University of Western Ontario achieving a high 3.7 GPA (Distinction).