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• Solely managing all events for the QS Intelligence Unit, including awards ceremonies, conferences and launches • Working on a range of different events in the UK, Mexico and America • Responsible for producing agendas, sourcing speakers, booking venues and managing all aspects of logistics including costing, budgets and time management
This role required me to work with different departments across the business to produce events that brought a multitude of focused campaign messages to life. I was involved in all aspects of event operations, from concept development, through design to activation and was able to juggle multiple events in close time-frames. My role required me to be involved with conference production, as well as event logistics, and I employed proven project management, communication and strategy skills whilst doing so. Key Responsibilities: • In-depth research of a wide range of topics • Booking speakers and presenters • Creating event schedules and information packs • Managing event data including budgets and feedback • Sourcing venues • Coordinating deliveries • Selecting merchandise • Managing or assisting on site at events • Liaising with marketing and PR
This role predominantly involved managing the relationship between existing commercial clients. I was also responsible for up-selling, generating new leads and enticing new business to work with BSI. Ensuring that the client was always satisfied and their needs were met was paramount and is reflected in the success I enjoyed throughout the role. Key Responsibilities • Responsible for managing a portfolio of 300+ accounts • Consistently meeting and exceeding quarterly renewal rates, new business targets, SLA's and objectives • Committed to building long-term relationships with new and existing commercial clients whilst also enticing new leads • Ensuring the satisfaction of all clients by finding solutions to address customer needs • Responding to phone and email queries • Managing accounts for 7 different products • Led a project developing Process Flows for the department which evaluated current processes and proposed new efficient work processes, guaranteeing maximum performance
3 month temporary position Key responsibilities: - Developing marketing plans - Performance Monitoring Reports for environmental sustainability - Extensive research for different Planning projects - General administrative tasks e.g. emails, filing, minute taking
Personal Assistant to the CEO for two summers whilst at University The company are the main supplier of decorative items and artwork to JD Wetherspoon and other pub and restaurant chains Key responsibilities: • Face to face meetings with prospective clients • Detailed research and diary management • General administrative tasks e.g. answering phone calls and emails
BA (Hons) - 2:1