Spiros Chatziangelou

Spiros Chatziangelou

Client Account Executive / MA Student in Business of Classical MusicBristol, United Kingdom
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Spiros Chatziangelou

Spiros Chatziangelou

Client Account Executive / MA Student in Business of Classical MusicBristol, United Kingdom
About me
Currently studying a master’s degree in the management of classical music organisations. Passionate about classical music, opera and art. Corporate experience in key accounts, marketing and client relationship management. Ambitious and keen to develop a career in arts management.
Projects
  • MA Dissertation
    MA DissertationA Young Opera Audience for 21st Century Britain? Perceptions, Sentiments and the Experience of First-time Attendees
  • Joint Business Planning Manual
    Joint Business Planning ManualCreated as part of the Global Key Accounts team - an internal encyclopedia for Imperial Tobacco's global network of account managers based on shared best practice across markets to assist colleagues with their accounts.
Work history
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    Client Account ExecutiveParagon Group
    Bristol, United KingdomFull Time
    • Primary point of contact for a designated portfolio of clients / relationship management • Ensure smooth operation and swift response to clients' enquiries and change requests • Daily follow up with on site factory for production of clients' communication material • Liaison with all stakeholders involved for implementation of client operations (data management, design, production, development, mailing, stock management) • Dealing promptly with issues concerning production failures, application/data complications etc. • Monthly service review reports, supervision of stock levels, invoicing
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    I
    Key Account Knowledge & Marketing ExecutiveImperial Tobacco
     - Bristol, United KingdomInternship
    • Support the development of the Imperial Tobacco ways of working with Key Accounts at global, division and market level; responsible for the creation of the global Joint Business Planning Manual of the company • Knowledge manager for gathering useful content, insights, channel strategies, future trends and market developments to share with colleagues / market research • Marketing executive for Rizla Brand: communication with agencies for the development and creation of design and artwork for new SKUs, POSM and promotional content for trade marketing / engagement with various stakeholder across Imperial's global network to ensure Rizla projects are up and running / localisation of marketing material for the UK salesforce • Responsible for coordinating communication with Account Managers through Imperial's global network, as well as organizing our international conferences. • Social media champion for sharing best practice and insights within the Imperial Account Managers Community (e.g. conducting interviews with Key Account Professionals)
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Skills
  • Music
  • Market Research
  • Marketing
  • Communications
  • Arranging Music
  • Music Performance
  • Account Management
  • Classical Music
  • Client Contact
  • Artist Programming
Education
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    MA The Business of Classical Music The University of Liverpool
    Liverpool, United Kingdom
    A master's programme offered in partnership with the the Royal Liverpool Philharmonic Orchestra. An insightful and innovative course in the management of classical music institutions. Followed by a dissertation and a placement in the Artistic Planning department of the RLPO. Modules include: Music Contracts, Audience Development, Artistic Planning, Managing Classical Music, Placement at the Philharmonic & Studying Music Industry
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    BA (Hons) International Relations 2:1Keele University
     - Keele, Newcastle ST5, UK
    An insightful and challenging course looking into international relations as a discipline. Learned how to think critically about the world and current affairs, contextualise thoughts and ideas and improve the way I communicate and interact with diverse groups of people. Developed excellent writing and presentation skills, as well as research methods.