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Tamara Bassi

gallery assistant

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  • LevelJunior
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsSales Consultant - Stylist - Private Client Advisor

Skills

  • Communication
  • Activity Organisation
  • Prioritisation
  • Client/customer Interaction
  • International Sales
  • Proactivity
  • Professional Approach
  • Customer Focused
  • Detail Orientated
  • Flexability

Work history

2017

Customer Services Representative

Nike

Oct 2016 - Jan 2017
  • Amsterdam, Netherlands
  • Full Time
  • My duties included, but were not limited to: • Preparing product or service reports by collecting and analysing customer information. • Being responsible for processing card payments. • Reporting discrepancies and problems to the supervisor. • Giving advice and guidance on product selection to customers. • Dealing with customer refunds. • Responsible dealing with customer complaints. • Working within established guidelines, particularly with brands.

2013

Customer Service Account Manager

Primera Air Scandinavia

Jun 2007 - Oct 2013
  • Sweden
  • Full Time
  • My duties included, but were not limited to: • Business Class customer service with SAS Star Alliance and LONG- HAUL experience. • Responsibility, as a senior, for the welfare, discipline and motivation of cabin crew. • Responsibility for passengers and the general in-flight safety. • Multilingual customer service, dealing with complaints and general customer queries. • Evaluating and dealing with challenging situations quickly and efficiently towards win-win solution. • Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination.

Education

2016

Hons English with Study in North America

Creative & Cultural Skills

Oct 2012 - Feb 2016
  • Cluj-Napoca, Romania
  • Course taught in English included: Anthropology, Sociology, Political Science, American law, American Literature, International Politics, Interdisciplinary Studies, American Art and Film, Business and People management.