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• Functioned as the key Operations liaison to the Production teams and collaborated closely with heads of departments from Creative, Casting, Headline Talent (HLT), Stage Management, Music and Costumes • Managed Production’s operational requirements for HLT, cast and staff, including flights, ground transport, accommodation, accreditation, venue management, budget and catering • Scope for HLT entailed 127 flights & trains, 525 vehicle movements, 103 hotel rooms and 35 dressing rooms
• Deputized for the Senior Venue Operations Manager for the strategy, set up and management of the ceremony and rehearsal venues • Responsible for the venue requirements, services and show logistics for all protocol, headline talent and Athletes Parade. Ensured they were in accordance with the client, IOC and IPC, regulations • Led the department’s recruitment, hiring, training and management for all employees • Worked on a senior level with the Producers, Creative, Protocol, Casting and Stage Management on all areas of planning and delivery including infrastructure, catering, security, accreditation, transport and staffing • Oversaw the volunteer program, training, managing and scheduling • Created and maintained scope of works, operational plans, policies and procedures, contingency plans, risks and issues, presentations and progress reports