Awarded best seller several times, selling beyond target sales. Established client relations, dealt with customer complaints and provided unique customer experiences. Helped organise several in-store fashion shows and events. Presented to regional managers and the head office.
Manage Facebook page. Present Facebook analytics regularly to the founder, write up plans and strategies to gain “likes” and continuously share unique content. Increased followers by 60% in one year. Design and deliver monthly e-mail newsletters. Grew the e-mail database twofold in one year. Plan promotions budget and strategy for each monthly event (200- 2,000 attendees), ensuring attendees pass well over the break even mark.
Established an electronic music magazine and PR brand. Offer Social Media services, biographies, videos and photos. Recruited a team (writers, editor, designers, filmmaker), delegate projects and guarantee job satisfaction. Set up a website and social media pages. Maintain a healthy growth of followers through market research and Facebook optimisation strategies.
Organised content schedule weekly and wrote editorial pieces daily, contributing to more than 50% of quality content. Created and maintained partnerships with brands such as Sunwaves and Dekmantel, and led new business opportunities. Designed creative and original content on Adobe Photoshop to share on Social Media, the print and online magazine. Received 10 - 1,000+ "likes" on Facebook for each design. Recruited and trained new employees and interns in different sectors of the business, ensuring the best possible work teams.
Worked part-time in the Gilly Hicks store in Westfield. Assisted the stock room manager. Counted stock, replenished clothes and maintained tidiness of the stock room.
Shadowed the Creative Director and presented pitches for potential clients. Generated creative social media campaign ideas for the opening of Jem, Singapore’s third largest suburban shopping mall. Ideas approved and strategies implemented. Promoted to coordinator for the Tiffany & Co. global account. Collaborated with international publications in different languages.
A double degree in the School of Management and the School of European Languages, Culture & Society