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- Providing exceptional customer service in a high pressured environment - Dealing with the resolution of customer disputes and queries - Accurately banking store cash takings - Manages a petty cash float and reconciling receipts/expenditure - Ordering of daily kitchen and front of house stock - Providing payments for incoming deliveries - Managing front of house staff - Providing training and supervision to new employees - Opening up and locking up the store
- Managing the reception desk at front of house - Meeting and greeting clients and providing exceptional client service - Answering incoming calls in a warm, friendly and polite manner, taking messages and passing them on quickly and accurately - Monitoring and responding to emails where appropriate - Sorting and distributing mail and deliveries and preparing outbound mail for collection - Ordering stationary when required - Assisting with ad hoc admin requests
- Recording and itemising hiring and payments for props, set and costumes - Sourcing props, set and costumes - Period research - Providing cast and crew with incoming amendments and information - Assisting script reading and prompting - Supervising rehearsal processes where director was absent