Work history
Head Barista
- Providing exceptional customer service in a high pressured environment
- Dealing with the resolution of customer disputes and queries
- Accurately banking store cash takings
- Manages a petty cash float and reconciling receipts/expenditure
- Ordering of daily kitchen and front of house stock
- Providing payments for incoming deliveries
- Managing front of house staff
- Providing training and supervision to new employees
- Opening up and locking up the store
Temporary Receptionist
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- Managing the reception desk at front of house
- Meeting and greeting clients and providing exceptional client service
- Answering incoming calls in a warm, friendly and polite manner, taking messages and passing them on quickly and accurately
- Monitoring and responding to emails where appropriate
- Sorting and distributing mail and deliveries and preparing outbound mail for collection
- Ordering stationary when required
- Assisting with ad hoc admin requests
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Skills
- Film Acting
- Theatre Acting
- Client Services
- Management
- Problem Solving
- Excel
- Office
- Powerpoint
- Word
- Customer Service
Education
Bachelor of Performance
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Higher School Certificate
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