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Tess Bignell


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  • Film Acting
  • Theatre Acting
  • Client Services
  • Management
  • Problem Solving
  • Excel
  • Office
  • Powerpoint
  • Word
  • Customer Service

Work history


Head Barista


Sep 2014
  • - Providing exceptional customer service in a high pressured environment - Dealing with the resolution of customer disputes and queries - Accurately banking store cash takings - Manages a petty cash float and reconciling receipts/expenditure - Ordering of daily kitchen and front of house stock - Providing payments for incoming deliveries - Managing front of house staff - Providing training and supervision to new employees - Opening up and locking up the store


Temporary Receptionist

Soho Square Studios

Jul 2015 - Jul 2015
  • - Managing the reception desk at front of house - Meeting and greeting clients and providing exceptional client service - Answering incoming calls in a warm, friendly and polite manner, taking messages and passing them on quickly and accurately - Monitoring and responding to emails where appropriate - Sorting and distributing mail and deliveries and preparing outbound mail for collection - Ordering stationary when required - Assisting with ad hoc admin requests


Assistant Stage Manager

Band of Others

Dec 2014 - Mar 2015
  • - Recording and itemising hiring and payments for props, set and costumes - Sourcing props, set and costumes - Period research - Providing cast and crew with incoming amendments and information - Assisting script reading and prompting - Supervising rehearsal processes where director was absent



Bachelor of Performance

University of Wollongong

Feb 2011 - Nov 2013


    Higher School Certificate

    Nowra Christian School

    Feb 2004 - Aug 2009