You can only message people who are following you. If you’d like to message this person, simply join our Recruiter Pro Plan.
Senior Director with a wide-ranging background in Public Relations, Digital Communications, Branding, Corporate Social Responsibility, Change Management and Public Affairs. Approximately 20 years of experience working for major corporations in Brazil and Latin America. Fluent in Portuguese, Spanish and English. Currently studying Czech.
Internal, external and executive communications in Argentina, Chile, Peru, Colombia, Mexico and Brazil, implementing strategies, processes and KPIs. Social media content management in Portuguese and Spanish. Launch of the new Mission & DNA to employees in the region. Positioning of the Latin America General Manager among key stakeholders. Media relations strategies: 10% increase in volume, approximately 60% of publications in Tier 1 media, 80% share of voice, 100% favorability. Support to Marketing events and product launches - lead generation. Positioning of regional Sales Directors and BU heads among key stakeholders. Launch of Diversity Empowered by Software CSR platform: support to STEM projects and events to debate and encourage diversity in the IT industry. Change management and communication for the new office in São Paulo. Launch of Government on the Palm of Hands , a regional project that allows government services to become easily accessible through one single application.
Leading internal and external communications, implementing strategies, processes and KPIs in nine countries in Latin America and Miami, in the U.S. Coordination of cultural transformation initiatives together with Human Resources, which improved Great Place to Work results in 5% compared to previous surveys. An internal cultural check also showed that 85% of employees felt more engaged as they were better informed thanks to the improvement of communications. Head of Change Management for the region, providing support to the implementation of the 2015-2025 LatAm Strategy. The communication of the Strategy to all levels of the organization resulted in 84% of employees willing to work for the company for a long time, according to the Great Place to Work survey. Media relations efforts granted Grünenthal the Frost & Sullivan's " GIL 88 Latin American Companies to Watch ", which recognizes the most innovative, dynamic and fastest growing companies in the region. Crisis management followed by the development and coordination of Public Affairs strategies to strengthen the relationship between Grünenthal in Chile and the local Public Health Ministry as well as other key authorities. Development of strategy and materials to support the acquisition of Almirall by Grünenthal in Mexico and the integration process. Development of the Public Affairs strategy for the inauguration of the most modern hormone plant in Chile.
Project Iceland: change management and transformation of the entire Communications structure, strategy, processes and measurement. Strategic planning and coordination of media relations and external PR efforts with US$ 220 million ROI in 2014 (including product launches). In 2014 Whirlpool was granted a record of 35 industry awards, remained among the best companies to work for in the Great Place to Work survey, was among the 20 best companies to start a career and was among the 10 most demanded companies on LinkedIn. Crisis and issues management and support to the Customer Service department. Development of communications strategy and materials to support the announcement of a joint-venture in Colombia. Strategic development and coordination of employee engagement initiatives with 87% of positive feedback. Implementation of a black-belt methodology for the financial measurement of employee communications -- ROI of US$ 50 million in 2014. Member of the team that developed and launched B.Blend , Brazil’s first domestic beverage machine using capsules to make tea, soda, juice and coffee. Coordination of communications to the manufacturing workforce and support to the Labor Relations team - three years in a row with no strikes or shut downs. Coordination of the annual Sustainability report. Close partnership with the Public Affairs team for the development of strategies, materials and communication initiatives, which helped the company reach significant tax reductions and form partnerships with key government bodies. Change management and communication process for the migration of all systems to Google Enterprise among other internal HR initiatives.