I’m a highly disciplined, innovative thinker who is quick to learn and has wide-spread proven experience in digital markets. With a strong desire to learn and be challenged, I thrive in innovative and dynamic team environments. I have great problem-solving capabilities. I am very well versed at establishing and maintaining key stake holder relationships. I am enthusiastic, positive and passionate about building customer engagement, challenging existing processes and working to improve them.
I'm also working on a project outside of work hours. I'm trying to build a mobile application VOHApp to provide affordable online health care for young people. The application is currently in it's development stages.
Work history
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National Marketing CoordinatorWilson Group (Parking)
- Melbourne, AustraliaFull Time
- Supported the planning and execution of all marketing initiatives for Wilson’s Branding, Wilson One, Book a Bay, Epark.
- Developed and improved digital marketing footprint, Social Media presence and developed efficient EDM Campaigns.
- Customer Request and Case Management reporting, analysing data information for sales and accounts teams.
- Processed credit card claims, invoices through Ski Data and ADVAM Portal, analysing customer accounts and trends.
- Provided monthly financial/statistical reports to S&M Manager using data from Microsoft Dynamics AX and internal customer database.
- Reported on monthly activity including; perm movement tracking, cancellation stats and sales/marketing reports. Communicate corrective actions with Sales and/or Operations personnel to facilitate effective customer service.
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Digital Account ManagerSouthern Cross Austereo
- Melbourne, AustraliaFull Time
- Ensured execution of all digital campaigns through managing availabilities, scheduling, proposals, pitching and post campaign reports.- Developed growth strategies for new and existing accounts.
- Responsible for SCA Ideation and client solutions team to drive marketing and digital campaigns in collaboration with BAM’s.
- Managed and executed digital sponsorships, promotional and integrated opportunities from existing portfolios.
- Drove team effectiveness, analysed team process improvement with a focus on delivering positive business outcomes.
- Focused on customer service needs and satisfaction, setting a high standard for quality outcomes, working systematically and methodically to achieve business goals.
- Data management, competitor analysis and market reviews across SCA brands.
- Created tactical digital campaigns for leading tier one brands, podcasting and brand sponsorships. Triple M - Hit Network Fox FM - Hamish and Andy Podcasting and Display Advertising. VEVO, SONY, Universal Entertainment and YouTube Pre-Roll Marketing Campaigns.
- Set clear goals and service plans for key target accounts across all Southern Cross Austereo digital platforms.
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Skills
- Digital Media
- Creative Direction
- Marketing
- Media Communication
- Strategy
- Innovation
- Network Collaboration
Education
Bachelor Business MarketingRMIT University
- Melbourne, Australia
Deferred
Bachelor of Media CommunicationsRMIT University
- Melbourne, Australia
Awards
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