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Thomas Jenkins

IT Support

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  • IT
  • IT Support
  • IT Analyst

Work history


IT Support


May 2013


IT Technical Support Technician


Sep 2011 - May 2013
  • - Laptop and Desktop support across multiple platforms: Microsoft Windows, Mac OS X, Ubuntu Linux and ChromeOS - Laptop repairs and maintenance - Macintosh and Lenovo ThinkPad - Daily Blackberry / Google Nexus / Iphone 4 trouble-shooting and upgrades. - Macintosh OS X.7 - Google Docs - Working with secure shell scripting and cdb records to update / delete / modify and create new corp hosts for Windows 7 machines via Macintosh Terminal - Cloud computing / backup - Video Conference Room Inspection / Maintenance - GVC builds and imaging - Network Printer Support - Print Queues and Maintenance - Hardware Inventory - New Hire Desk Setups - Machine Imaging - Level One Telops - Supplier Management and PO Processing - High Profile Event Support and Maintenance Checks - Netboot / hard drive wipe and storage - Special Requested Processes and Projects