Tom Bright

Customer Service Assistant

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  • LocationShefford, United Kingdom

Skills

 

  • TV
  • Content Creation
  • Final Cut 7
  • Pitching Ideas
  • Microsoft Excel Office Outlook
  • Writing Communication
  • Telephone and Emails Communications
  • Research Narrative Development
  • Camera Operating Experience

Work history

Currently

Customer Service Assistant

Halfords

Dec 2013
  • Processing customer transactions, orders and returns, handling customer complaints, demonstrating excellent product knowledge, fitting child seats, roof racks and roof boxes, maintaining upkeep of the shop floor, monitoring the stock file, handling customer telephone enquiries, delegating duties to colleagues

2015

Customer Service Assistant

Halfords

Dec 2013 - Aug 2015
  • Processing customer transactions, orders and returns, handling customer complaints, demonstrating excellent product knowledge, fitting child seats, roof racks and roof boxes, maintaining upkeep of the shop floor, monitoring the stock file, handling customer telephone enquiries, delegating duties to colleagues

2014

Media Content Writer

The Relations Group

Sep 2014 - Dec 2014
  • Creating and updating content for various media properties, uploading content to websites via basic HTML, distributing correspondence to clients and partners accurately and efficiently, using the franking machine, updating media contacts using a database, working independently and on team projects

2014

Script Reader & Development Assistant

Amber Entertainment

Nov 2013 - Mar 2014
  • Reading and analysing submitted material for commercial and adaptation potential, writing up analysis for future reference, assisting with and contributing to development projects alongside management, performing general office admin duties such as distributing post, running errands on behalf of the management and keeping the office tidy

2013

Junior Researcher

Tiger Aspect Productions

Jun 2013 - Jun 2013
  • Contributing to current development projects, researching and compiling list of potential contributors, distributing correspondence to these contributors, compiling daily news reports for management team for potential projects, filing contributor release forms, running errands on behalf of the management team, assisting with upkeep of the office and admin duties

2013

Junior Researcher & Production Assistant

Lovelove Films

Aug 2012 - May 2013
  • Contributing to ongoing team projects as well as working independently on own development projects, researching and pitching potential broadcast projects, maintaining upkeep of the office, running errands on behalf of team leader, assisting on film shoots in various capacities, contributing to funding bid for social enterprise project, initial planning of social enterprise project

2012

Audio & Camera Assistant

Olympic Broadcasting Services

Jun 2012 - Jul 2012
  • Assisting with rigging/de-rigging of audio recording equipment at London 2012 Olympic Games (Basketball Events), recording audio during matches, cable-bashing for shoulder-mounted camera ops, compelling and distributing team sheets to camera ops around venues

2012

Outbound Sales Advisor

First Assist Insurance

Sep 2011 - May 2012
  • Selling personal accident insurance on behalf of various insurance brokers, contacting current customers, explaining benefits of the product, persuading them to take the plan, ensuring ethical conduct and legal compliance at all times, building and maintaining rapport with customers, meeting sales targets

Education

2013

BA(Hons) Television Production

Bournemouth University

Aug 2010 - May 2013
  • Practical experience and theoretical understanding of all aspects of TV production, from content creation through to delivery. Worked on-location, shooting short films in various formats and within different genres, as well as working in TV studio shooting live studio programmes

2010

A-level English Language, A-level Film Studies, BTEC Level 3 Media Production, As-level Geography

Samuel Whitbread Community College

Aug 2008 - Jun 2010
  • A-Level English Language, A-Level Film Studies, BTEC Level 3 Media Production, AS-Level Geography