Tom Eldridge


  • LocationLondon, United Kingdom



  • Strategic Planning
  • Consumer Behavior
  • Creative Thinking
  • Product Management
  • Digital Strategy
  • Product Innovation
  • Experience Design
  • Research and Concept Development
  • Content Strategist Digital

Work history


Freelance Strategist

Eldridge Consultancy

Dec 2014
  • An experience strategist with over 10 years experience delivering service design, innovation and product management. My approach to service design is based on the core principles of design thinking - prototyping, collaboration and empathy, working with clients and their current and potential users. By applying a design and workshop based process to solve problems I accelerate learning and create more meaning for end users. I also have a good grasp of technology, having worked on topics such as connected consumer iOT. I have led a design and usability team and helped clients develop their in-house service design capabilities


Senior Strategist


Apr 2013 - Dec 2014
  • My role at LinkedIn was to establish an Innovation framework for agencies and clients. At the core was a suite of tools and practices to guide and shape creative ideas with clients and agencies. Combined with this I work as the lead Creative Solutions Consultant across EMEA.



Political Theory

The London School of Economics and Political Science

Aug 1999 - Jun 2000
  • Political Theory