I am a hardworking and flexible individual who enjoys working with people. I possess experience of delivering excellent customer service to a diverse range of customers both face to face and over the telephone. I am a reliable team member who can work collaboratively as well as working on my own initiative to meet deadlines. I am an organised individual who is honest and reliable. I embrace challenges and I am seeking an opportunity to develop and grow within an organisation that is passionate about delivering exceptional customer service. I also supported family to purchase property and co-ordinate refurbishment of property in Turkey from 2013 until 2015.
• Gained understanding of Prince2 methodology • Assisting with project documentation and delivery of new online self-serve portal for residents and businesses. • Carrying out administrative tasks to ensure the smooth running of projects • Understanding project tools such as MS project and project budgets
• Arranging of interviews and meetings • Dealing with confidential post • Completing errands for the Brokers at the company. • Dealing with other general confidential administrative work
• Arranging of interviews and meetings • Answering calls and dealing with queries from customers • Inputting data into internal database • Dealing with confidential post, filing and other ad-hoc administrative duties
• Deal with confidential post and filing • Supporting customers face to face and via the phone with enquiries • Data inputting • Organise meetings and co-ordinate room bookings • Undertake general administrative tasks
Level 3 Extended Diploma in Business - Distinction* Distinction* Distinction
English - C Maths - C Science Core - C Science Additional - C Turkish - B
Level 2 BTEC First in Business - Distinction* Level 2 Extended Certificate in Creative Media Production - Merit Level 2 BTEC First Diploma in Sport - Pass