Umut Senik

Unemployed

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About me

 

I am a hardworking and flexible individual who enjoys working with people. I possess experience of delivering excellent customer service to a diverse range of customers both face to face and over the telephone. I am a reliable team member who can work collaboratively as well as working on my own initiative to meet deadlines. I am an organised individual who is honest and reliable. I embrace challenges and I am seeking an opportunity to develop and grow within an organisation that is passionate about delivering exceptional customer service. I also supported family to purchase property and co-ordinate refurbishment of property in Turkey from 2013 until 2015.

Skills

 

  • Initiative
  • Managing Time Keeping
  • Organised
  • Bilingual
  • Analytic Problem Solving
  • Attention to Detail
  • Work Well with Others
  • Logical Thinker
  • IT
  • Team Worker

Work history

2016

Personal Assistant

Islington Council

Jun 2016 - Jul 2016
  • London, UK
  • Freelance
  • • Gained understanding of Prince2 methodology • Assisting with project documentation and delivery of new online self-serve portal for residents and businesses. • Carrying out administrative tasks to ensure the smooth running of projects • Understanding project tools such as MS project and project budgets

2016

Administrator

Sigma Brokers

Jul 2016 - Jul 2016
  • London, UK
  • Freelance
  • • Arranging of interviews and meetings • Dealing with confidential post • Completing errands for the Brokers at the company. • Dealing with other general confidential administrative work

2016

Administrator

Islington Council

Feb 2016 - Mar 2016
  • London, UK
  • Freelance
  • • Arranging of interviews and meetings • Answering calls and dealing with queries from customers • Inputting data into internal database • Dealing with confidential post, filing and other ad-hoc administrative duties

2015

Customer Services Representative

Job Centre Plus

Aug 2015 - Sep 2015
  • London, UK
  • Freelance
  • • Deal with confidential post and filing • Supporting customers face to face and via the phone with enquiries • Data inputting • Organise meetings and co-ordinate room bookings • Undertake general administrative tasks

Education

2013

BTEC

Lea Valley High School

Sep 2011 - Jul 2013
  • London, UK
  • Level 3 Extended Diploma in Business - Distinction* Distinction* Distinction

2011

5 GCSE

Lea Valley High School

Sep 2006 - Jul 2011
  • English - C Maths - C Science Core - C Science Additional - C Turkish - B

2011

BTEC

Lea Valley High School

Sep 2006 - Jul 2011
  • London, UK
  • Level 2 BTEC First in Business - Distinction* Level 2 Extended Certificate in Creative Media Production - Merit Level 2 BTEC First Diploma in Sport - Pass