I am a master student in Innovation, Creativity and Leadership (MICL) at Cass Business School with four years management experience in the insurance industry, as well as online marketing. Known for being a proactive self-starter with excellent communication, organisation, and negotiation skills, I feel confident to manage a variety of tasks at once, and to lead a successful and productive team to new heights.
Internal review of existing communication with students Development of communication plan for the future academic year Planned and designed multi-media communications materials Created, conducted and analysed feedback survey Reviewed, edited and drafted intranet, printed and social media content
Created online campaigns using Dreamweaver to drive online traffic Translated website content from English into Italian using specialised translation software Analysed Google Analytics insights and presented the findings in Power Point and Excel Worked in a multicultural environment engaging with subscribers from Germany and Italy Data entry and data managing using IT skills and attention to detail Tools: Google Analytics, Dreamweaver
Conducted in depth market research interviews Recruited participants for in depth interviews, focus groups, telephone interviews, and online surveys Assisted in setting up and running focus groups Compiled daily project status reports and provided updates to supervisors Tools: MS Office (Word, PowerPoint, Excel, Outlook)
Expert for public institutions such as townships, retirement homes, universities, public services, tourist offices (promoted to Senior Manager after one year with the company) Managed two members of staff (teamwork, co-ordination, responsible for training new employees, mentoring, supervising) Liaised with insurance markets from the UK, Germany, Italy and Austria Provided expertise consultancy to clients in German and Italian Developed made-to-measure policies Used specialised programs to capture and administer details about clients and their insurances Tools: PassBroker (Information Management System for Insurance Brokerage companies) MS Office (Word, PowerPoint, Excel, Outlook)
Modules included: Marketing Communication Theory, Marketing Research, Advertising, Brands and Branding, Marketing Metrics, Business Research and Professional Practice, and Spanish