Veronika Jerjomina

Senior Sales and Service Assistant

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  • LocationLondon, United Kingdom

Projects

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Skills

 

  • Visual Arts
  • Craft
  • Drawing
  • Painting
  • Fine Art
  • Customer Services
  • Design
  • Strategic Planning
  • Creative Thinking
  • Excel
  • Indesign
  • Office
  • Photoshop
  • Powerpoint
  • Word

Work history

Currently

Senior Sales & Service Assistant

Fortnum and MASON

Feb 2014
  • • Assessing and advising customers on the best product choices for their needs • Dealing with returns and complaints • Generating Excel based stock management lists • Working to a strict set of procedures to maintain the high standards of the company

2014

Receptionist & Admin Assistant

Avenue Restaurant

Nov 2012 - Jan 2014
  • • Operating as first point of contact for all customers; liaising with bar, restaurant and kitchen • Logging and recording confidential customer data • Dealing with emails, answering and forwarding phone calls • Scanning, photocopying, faxing and printing