Victoria Aubrey

Customer Service Assistant

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  • LocationNew Malden, United Kingdom

Skills

 

  • Fashion
  • Theatre
  • Research
  • Office
  • Word
  • Organisation and Coordination Skills
  • Costume Making
  • Communication Skills

Work history

Currently

Customer Service Assistant

Institute of Directors

Aug 2015
  • Key responsibilities: Delivering impeccable, professional customer service in a prestigious business setting. Attending to customer needs above and beyond normal service in order to satisfy both IoD members and their guests.

2015

Serving Staff

The Institute of Directors

Jul 2015 - Sep 2015
  • Key responsibilities: Delivering impeccable, professional customer service in a prestigious business setting Attending to customer needs above and beyond normal service in order to satisfy both IoD members and their guests.

2015

Freelance

Wolf and Badger

Jun 2015 - Sep 2015
  • Liaising with high end fashion and jewellery bloggers regarding the Wolf and Badger X Boticca merger Distribution of press release and media kit Blogger database administration.

2015

Costume Designer & Performance

Pecs Drag King Collective

Nov 2013 - Sep 2015
  • Pecs is an all-female drag troupe which showcases various talents including acting, singing, dancing, as well as compering and stand-up comedy. As a group, Pecs attempts to highlight the performative aspects of gender, as well as the extent of sexism in everyday life. • Perform as part of all-female drag troupe. • Performances in London at the Battersea Barge, London Gay Pride, Ugly Duck Bermondsey, Larmer Tree Festival, Brainchild Festival, TATE Britain Costume for Pecs: • Responsibility for Pecs two latest shows at Ugly Duck and TATE Britain • Procurement of costumes for whole cast from National Youth Theatre.

2015

Costume Designer

Student Production Of Mice and ADC Theatre

Mar 2015 - Mar 2015
  • ‘Of Mice and Men’ - ADC Theatre Main Show - Head costume designer: • Design and procurement of costumes for entire cast to specific character briefs. • Management of limited costume budget. • Completing work within three weeks, adhering to strict deadlines including last minute changes and alterations.

2014

Front of House Staff

The Snug

Mar 2014 - Aug 2014
  • Front of house serving staff, key responsibilities included: Providing impeccable customer service. Serving food and cocktails in busy bar environment. Bar duties including serving drinks and managing cleaning schedule.

2014

Costume Designer & Director

Burlesque Cabaret Troupe

Nov 2013 - Jun 2014
  • ‘Burlesque!’ - Clare College Cellars, Newnham College May Ball, Trinity Hall May Ball, Queen’s College DENIM, Cambridge Union Burlesque! is a mixed-gender cabaret troupe which provides a variety of entertainment including comedy, circus-skills, dance, drag, and live music, whilst also aiming to acknowledge topical is- sues. For example, recent performances have included sketches which aim to subvert gender- stereotyping, and challenge Russia’s anti-gay laws. • Multiple performances of Burlesque! at numerous venues, including responsibility for costume design and creation. • Directing new performances at several University May Balls and the 2015 annual showcase at Clare College Cellars. • Management & coordination of the production team. • Organisation of rehearsal and performance timetables.

2013

Costume Designer

Student Theatre Production Corpus Christi Theatre

Sep 2013 - Sep 2013
  • ‘Mr and Mrs Sparks and the Emperor’s Panda’ - Corpus Christi Playroom • Sole responsibility for the design and creation of set and costumes, referred to as ‘inspired’ by the Cambridge Tab. • Management of costume budget. • Strict time management to meet multiple deadlines.

2012

Administrative Assistant

Magic Eye Consultancy

May 2012 - Sep 2012
  • Office assistant in a busy accountancy practice with a range of administration and client service responsibilities, including: General admin duties including answering the phone, attending client meetings and creating follow up reports and action lists. Responsibility for invoicing client expenditure. Collating information into end of year tax reports. Creating content for the monthly client e-newsletter. Attending meetings with potential new clients.

2011

Sales Assistant

The Lemon Tree Lifestyle and Gift Boutique

Nov 2010 - Dec 2011
  • The Lemon Tree is an independently owned group of lifestyle and gift boutiques in Surrey. I was employed as a weekend sales and customer services assistant. I also provided additional cover during academic holidays. Responsibility for sales ranging from smaller everyday purchases through to more premium sales up to the value of £500. Delivered polite and friendly customer service in a demanding commercial environment. Maintenance and creation of shop displays. Management of incoming and existing stock. Thorough knowledge of wide-ranging stock.

Education

2015

History

University of Cambridge

Sep 2012 - May 2015
  • BA Hons 2:i