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Here I work within the Training and Development department. I train new members of staff on several different systems we use here and will often help existing members of staff develop their skills on the same systems. For our new starters I am the first they see when they start so it is important to make them feel welcome and to ease any first day nerves they have. When I am not training I am involved with the development of our systems and will test mock scenarios on them before they are launched to the rest of the company.