Viktoria Maria Andrikopoulou

Enterprise Services Specialist

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  • LocationLondon, United Kingdom

About me

 

I am an experienced administrator and recent MSc graduate in Human Resources Management and Development from the University of Leicester, UK and CIPD Level 5 holder with a keen interest in the HR sector. My experience has been gained in careers not directly related to Human Resources. However, I have developed many transferable skills such as being a good team player as well as a team leader, good organizing and communication skills, problem solving, ability to stay calm in difficult situations, ability to work accurately, with good attention to detail. I am very driven with a passion to succeed ,not scared of hard work and keen to prove myself in the workplace.

Skills

 

  • Administration
  • Social Media
  • Salesforce CRM
  • MS Office Skills
  • Recruiment

Work history

Currently

Enterprise Services Specialist

Efinancial Careers

Apr 2014
  • •Verifying and activating client orders as well as monitoring terminations of those agreements •Reconciliation between internal systems (Siebel, Salesforce) and all websites; order/data clean- up activities •Assisting Sales Reps in daily business processes and training as needed within the Sales Organization •Monitoring territory account updates, Account Team members and Account Brand assignments on newly built accounts. •Providing recommendations, based on various analyses, in support of key business decisions that impact the operations of the global sales teams. •Maintaining and training on various Client Connect core functionality i.e. Dashboards, quote templates, email templates, list of values and Chatter •Month End, Quarter End, Year End reporting support as needed •Working with the CRM and Business Analyst teams to define business requirements and support the sales organization •Continuous development of standard reporting tools to support the changing requirements of the business. Including future automation of lead/territory assignments. •Handling ad-hoc requests as needed. •Actively engaging with the business to decide if definitions/processes need to change

2014

Global Services Administrator

Efinancialcareers

Apr 2013 - Apr 2014
  • •Verifying and activating client orders as well as monitoring terminations of those agreements •Reconciliation between internal systems (Siebel, Salesforce) and all websites; order/data clean- up activities •Entering credit card information in ePay as required •Assisting Sales Reps in daily business processes and training as needed within the Sales Organization • Monitoring territory account updates, Account Team members and Account Brand assignments on newly built accounts. •Maintaining and training on various Client Connect core functionality i.e. Dashboards, quote templates, email templates, list of values and Chatter •Working with the CRM and Business Analyst teams to define business requirements and support the sales organization •Handling ad-hoc requests as needed.

2013

Trainee Executive Recruiter

Chapmanblack

Jan 2013 - Mar 2013
  • •Working towards targets related to the number of candidates placed •Using social media to advertise positions, attract and build relationships with candidates and employers •Headhunting - identifying and approaching suitable candidates •Utilizing candidate databases •Receiving and reviewing applications, managing interviews and creating candidates shortlist •Requesting references and checking the suitability of applicants before submitting their details to the client •Briefing candidates about the responsibilities, salary and benefits of the job in question.

Education

2015

CIPD Intermediate Certificate in HR Managementhuman Resources Management and Services

Home Learning College

Aug 2014 - Sep 2015

    2013

    HR Management ADN Development

    University of Leicester

    Jul 2010 - Aug 2013