Working for Real Flame I accrued many vital skills of administration in an office environment whilst adapting my previous experience and learning a tremendous amount about the fireplace industry in order to perform my key role to the best of my abilities. Supporting the team around me meant I had to be highly organised in order to maintain the office and keep everything running smoothly and on time. That included such tasks as: Being in charge of the Quickbooks accounting software Monitoring the incoming and outgoing of goods Constant managing of limited warehouse space Liaising with suppliers to make sure the right things came in at the right times Managing accounts payable Ordering stock when needed Taking money from clients and processing all incoming funds Creating sales orders, purchase orders and invoices Booking in work over the phone with clients Stock takes and managing inventory Running reports Managing and maintaining the customer database All company filing Website content management Managing company ebay account Maintenance and upkeep of the showroom Reconditioning old stock, damaged items and antique pieces. Serving clients in the showroom in during busy periods Putting together Christmas window displays
At Kelso, an entertainment distribution company, I occupied an incredibly varied senior supporting role within the team. My responsibilities there included, but were not limited to: Liaising with customers, suppliers and other businesses such as Amazon.com, eBay and Rakuten Dealing with courier services Processing and preparing orders Preparing invoices Updating and maintaining online information Writing product descriptions, Quality and stock control checks Data entry Scanning, photocopying and editing documents Filing Participating in and minuting meetings Regularly covering the duties of both the warehouse and web managers Recording stock figures via Sage and Excel
My role at Waitrose required me to deliver excellent service to customers, carry out replenishment and housekeeping duties, whilst constantly being flexible, becoming adept at quickly acquiring product and business knowledge and adapting to change when needed.
Film with Creative Writing