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Yosri Soliman

Customer Service Advisor - Marketing Assistant

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  • LevelMid Level
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsCustomer Services Representative - Marketing Assistant - Event Planner


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About me

Analytical, creative, organized and efficient strategic thinker with excellent problem solving skills. Also highly effective in project management and market trend identification. Moreover, always willing to go the extra mile for on-time content delivery.

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  • Marketing
  • Marketing Research
  • Consumer Behavior
  • Integrated Marketing Comms
  • Negotation
  • Event Planning
  • Arabic Translation Management
  • Copy Writing and Editing
  • Ordering and Inventory Management
  • Social Media Advertising

Work history


Customer Service Advisor

ALEF Bookstores UK Ltd.

Sep 2015
  • London, United Kingdom
  • Full Time
  • • First point of contact and responsible for opening and closing of store and performing basic retail procedures and checks on tills • Admin duties such as filling book return orders, handling of weekly cash banking and responsibility for the induction and development of new members of staff • Organizing of book signings, book clubs and children’s story-time both in English and Arabic • Responsible for introducing and translating dialogues with authors during book launches and signings • Coordinating cultural musical events with singers and performers • Exclusively handling business e-mails and social media accounts (Facebook, Twitter, Instagram & Google+) plus content writing and online paid adverts • Setup of online store through Amazon UK and monitoring listings according to stock in one week • Building the UK website entirely and uploading the physical stock onto the e-commerce platform in two weeks




Anglia Ruskin University

Jan 2014 - Dec 2017
  • London, United Kingdom