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Founded in 2005, Rated People is the UK’s largest online trade recommendation service and its mission is to connect homeowners with the very best local tradesmen. As a Junior UX Designer/Researcher at Rated People, in addition to working in an agile environment, I focus on improving the user experience for homeowners: Design - Wireframing - Sketching Research - Competitor benchmarking - Persona creation - Surveying - Interviewing/focus groups - Usability testing
- Brainstorming initial design concepts - Wire-frame mock-ups in Balsamiq - Prototyping in Axure - Conducting in-house usability tests