Zeshan Ahmed

Digital Marketing

Level
Mid Level
Location
London, United Kingdom
Availability
Locked Pro Plan feature
Professions
-

Projects

Projects credited in

About me

Adaptable, self-motivated with 10 years’ experience in leading brands. Proven track record in managing a business division, managing client accounts by pioneering a unique business model with a customer centric approach. Strong work ethic with a focus on exceptional bespoke service with the gravitas to command professional respect at all levels; adept at handling difficult individuals to gain positive and constructive outcomes. A solid grounding in online and offline marketing, branding and client engagement strategies to yield result in competitive business sectors with the abilities to utilise my skills well as part of a team.

Skills

  • Customer Experience
  • Graphic Design
  • Email Marketing
  • Project Co-ordination
  • Wordpress CMS
  • Wordpress Design
  • CRM
  • Project Delivery
  • Business Startups
  • Self Starter

People I’ve worked with

Companies I’ve worked with

  • Harrods

    Harrods

    • Fashion and Textiles
  • H

    Harrods Magazine

    • G

      Goldgenie Concierge

      • H

        Harrods Ltd

        Work history

        2014

        Client Relations Executive

        Harrods Ltd

        Jul 2015 - Nov 2014
        • London, United Kingdom
        • Full Time
        •  Managing a portfolio of international HNW clients and maximising selling opportunities through clientelling and retention.  Ccommunicating effectively across various levels, teams and cultures to nurture relationships with business partners.  Analyse service delivery data conducting acceptance/end-user tests and proactively create an improvement plan where appropriate.  Using CRM tools to leverage market intelligence strategy from customer attributes and to help develop customer engagement best practice across the business.

        2018

        Project Manager

        Goldgenie Concierge

        May 2015 - Oct 2018
        • London, United Kingdom
        • Full Time
        •  Leading a new division arm by co-branding a new service and building out the business to deliver an innovative digital experience within the Wealth programme, meet customer requirements and to innovate within the industry.  Applying key global & client insights to ensure all UX touch-points are delivering a best in class experience to all concierge clients.  Manage the delivery of multiple small to mid-size digital projects to developing the overarching strategy for the products business and working flexibly across the business according to the changing priorities of the overall e-commerce plan.  Create marketing materials plus, digital marketing content using Adobe suite such as Photoshop, Indesign and Illustrator.

        Education

        2014

        Graphic Design

        Coventry University

        Sep 2001 - Sep 2014
        • United Kingdom