Nice to meet you, I am Zoe. I'm also CIM qualified in Digital Marketing and an English BA Honours graduate. I have over 10 years’ total experience of marketing - predominantly in media and publishing. Over the past few years I have been acutely involved in developing new online initiatives to drive content across digital platforms while complementing offline products. This has required expertise in audience analysis, digital, CRM, brand, cross-channel marketing and campaign management driven by a strong strategic vision. I really enjoy making things happen - liaising closely with designers to develop the brand, ideas and beautiful campaigns - then implementing them using my cross-channel tech-savvy skill-set. I recently left my previous role to visit India where I attended the Jaipur Literary Festival, studied yoga and pursued creative writing as a break between jobs. Feeling reinvigorated I am back in London ready to take on a new role using my skills in marketing with a creative flair and digital understanding.
Local World is a leading regional media network owned by Trinity Mirror. I worked on two significant projects starting with Transformation to digitalise the culture and practices of the existing business and finishing with the POC of a completely new, disruptive operational model to revolutionise the future of regional media. Responsibilities Strategy & campaign management – Developed the marketing strategy for the new business model CRM – Producing one-off email campaigns; daily RSS newsletters; setting up automated email programs. Main account and relationship holder of our email client, (dotmailer), overseeing multiple accounts across Group. Abreast of data legislation, protection and management. System integration testing and data mapping Audience analysis & segmentation – Creating and testing segments, understanding device trends and behavioural targeting using Omniture and other analytics software (Visual DNA, JICREG) Print – Newspaper house ads and in-paper cross-promotion initiatives. Leaflets and banners Events – Organising sponsorships, exhibitions and conferences Design – Briefing head-designer and agencies to produce creative campaigns, sales collateral and merchandise Key Achievements: Managed the relationship with our email client (dotmailer) at Group level which included the roll-out of RSS feeds across 76 titles and circulating best practise documents Set up a complete B2B e-CRM strategy including onboarding, nursery and second-purchase programs for advertisers. Achieved a 25% average open rate and 18% CTR to previously unengaged prospects Re-branded MK News to OneMK in Milton Keynes
Northcliffe Media was a fast growing network of over 200 hyperlocal ‘Localpeople’ and 27 regional ‘Thisis’ websites along with 100 newspapers and Wowcher.co.uk owned by Daily Mail Group Trust. Responsibilities: Strategy – Involved in the concept and development of localpeople websites and initial stages of Wowcher PR and offline promotions – Managed our internal communications. Worked with an agency for all external activity. Organised promo teams in multiple locations as well as radio advertising and event sponsorship Digital marketing campaigns and promotions - Drove registrations and pushed business categories using SEM, SEO, social media and digital marketing campaigns Creative services and design – Briefed all campaigns to our main design agency and managed freelancers Print – Negotiated contra-deals across DMGT as well as paid-for outdoor advertising, leaflets and door-drops CRM marketing - SMS & email campaigns to all B2C registered users and B2B business directory customers Team management – I managed 3 direct reports - a Social Media Manager, Promotions Executive and Email Marketing Executive and presented to sales teams around the country Key Achievements: Promoted within 6 months to manager Drove 37% increase in site registrations and 15% increase in social media traffic referrals Launched Digital Response – created the brand, guidelines, new website, blog, newsletter, ads, sponsored events and exhibitions. Activity generated 200 leads per month for our sales team Ran the Localpeople ‘Local Legend’ campaign across 21 locations which involved organising promo teams and phot-shoots, vox-pops, radio and outdoor advertising. We had 256 nominations, over 10,000 votes and 44% traffic peak as well as increased brand awareness
Associated Northcliffe Digital was owned by Daily Mail Group Trust. I was hired as Personal Assistant and moved across to marketing after showing interest and assisting with various projects. Managing the MD’s diary; taking minutes; co-ordinating meetings and conferences; preparing and circulating board packs; PowerPoint presentations; assisting with marketing projects and research.
Boutique hotel where I co-ordinated marketing, events and promotions to boost reservations and bookings. Market research; branding; overseeing design (interior, advertising and merchandise); promoting and advertising through newsletters, mail-outs, print ads and generating PR in local newspapers and publications, distributing flyers and A3 posters; social media networking channels like MySpace and Facebook; organising events and entertainment; managing the budget and staff licensing regulations.
K-SCOPE - 1 Year Working Holiday Visa in Australia Small entrepreneurial business. We contracted for Single Market Events, a British based event company. Direct marketing; data collection and management; coordinating the dispatch of all promotional material and invitations; Writing business proposals for K-Scope to submit to large investment companies such as Virgin; producing reports.
THE RANDOM HOUSE GROUP Large book publishers where I supported 25 sales reps across the UK and their Director. Managing the Director’s diary; taking minutes; co-ordinating sales reps; liaising with editorial and marketing departments; distributing merchandise, newsletters and promotional kits; producing weekly bulletins and reports as well as 6 monthly sales presentations; fielding customer service calls; administration duties; organising large sales meetings, booking transport; overseeing author signings.
TURNAROUND Publishing and Distribution Company for a wide spectrum of international publishers. Generating publicity; promotional and marketing campaigns; review plans and press releases; allocating and sending review copies to publications and freelance journalists; special marketing plans for key titles; collating and despatching all published reviews to publishers and sales staff; writing copy and formatting Advance Information sheets; maintaining the database, updating Turnaround’s website every month.
CIM Diploma in Managing Digital Media
2:1 BA Honours
Diploma of Fine Art