About me
Hi!
I'm currently employed as a customer experience and quality analyst on a Service Desk, however on a long term I'd appreciate gathering further experience and take andventures worldwide.
I speak Hungarian (mothert.), English (fluent) and Italian (fluent).
Currently I'm learning Finance and Accounting, my studies would be completed by October 2018, however I'm eager to start already in an entry position!
Work history
Customer Services Representative
Budapest, HungaryFull Time
Customer Experience and Quality Analyst in English and Italian at a Service Desk
Deputy Team Leader on a Service Desk
Skills
- Bilingual English/italian
- Italian
- English
- Client Communication
- Custer Care
- Customer Experience
- Basic Finance
- Six Sigma
- Itil Framework
Education
Absolutorium
- Budapest, Hungary
Italian literature and culture studies
Italian/Hungarian bilingual maturity certification