4 days ago
- LevelMid Level
- ProfessionsBusiness Development Manager, Account Manager, Project Manager, Event Manager, Account Executive
- Salary£50,000 per year
- TypeFull Time
- LocationLondon, United Kingdom
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Description
Job Summary:
The Specialist, Member Relations and Global Outreach will support the mission of the Academy by engaging Membership through events, screenings, and programs that elevate the Academy’s profile focusing on the European region under the direction and guidance of the Director, Member Relations and Global Outreach. They will also provide the London office administrative support, project assistance, and coordination across Academy initiatives, international events, and office management.
We are seeking an organized, detail-oriented, proactive, resourceful, and efficient individual who can anticipate needs, work cooperatively, and act with discretion. The Specialist must be able to work closely with departments across the Academy as well as liaise professionally with industry partners. They must also possess expert knowledge of CRM and Airtable data management, excellent communication and interpersonal skills, superior organization and time management skills, and the ability to effectively oversee multiple projects at once.
The Specialist excels at Member service, including internal and external working relations leadership, and maintaining composure in a fast-paced environment. The Specialist serves as a unifier and a bridge between Members in the European region and the Global Academy membership and Academy staff. They also uphold the Governance guidelines put in place by the Academy Board of Governors to align the European region with the actions and goals of The Academy.
This position is based in and operates out of the Academy’s London, United Kingdom office.
Duties and Responsibilities:
- Support all activities of the Academy’s London office, this includes screenings, special events, and meetings.
- Assist in planning, preparation, and execution of special events, including production, invitations and communications, email, and phone support.
- Work with the Membership admin team in answering phones and replying to emails as needed on a rotational basis.
- RSVP tracking and follow up, in-person check-in at events.
- Update and maintain the internal database (CRM) with up-to-date information related to committees, events, communications, and member records in collaboration with the Member Relations & Awards Administration and Event Production teams.
- Provide administrative support, including scheduling meetings, notetaking, drafting correspondence, prepping documents, maintaining files, and tracking deadlines.
- Oversee the coordination of travel and accommodations and the creation travel itineraries for senior executives and guests when necessary.
- Provide support for Academy President, Governors, members an as needed.
- Support the work of other Academy departments abroad.
- Maintain organized and consistent screening reports including attendance numbers and talent guest records.
- On the ground coordination and execution of weekly member screenings, voting screenings and events year-round.
- Organize and lead all check-in at all European Region events.
- Coordinate with the Academy Communications, Marketing, and IT teams on writing all member communications, event planning, and invitations.
- Establish and maintain a professional and genial tone with Academy Members, talent, guests, clients, and peers.
- Assist in the preparation of presentations of department projects, plans and goals to high-profile groups including the CEO.
Qualifications and Requirements:
- A bachelor’s degree or equivalent work experience required.
- Eligibility (including documented proof) for full-time UK employment is required and must be maintained.
- Event production experience required.
- Prior film industry or film organization experience preferred.
- Conversational proficiency in French preferred.
- Ability to work discreetly and professionally with high level executives, VIPs, the Board of Governors, Academy members, and the public.
- Ability to maintain professionalism and confidentiality.
- Expert skills with CRM, Outlook, Microsoft Office Suite, Airtable, Dropbox, Zoom, Zkipster.
- Excellent oral, written, and interpersonal communication skills.
- Ability to work independently and cooperatively with other members of the Member Relations and Awards team as well as other Academy departments and outside companies.
- Excellent strategic, problem-solving, and organizational skills.
- Ability to work independently and under supervision.
- Available for and eligibility to travel domestically and internationally, and to work evenings and weekends.
- Other duties as assigned during the awards season.
- Other duties and special projects as needed.
If hired, we require all employees to be vaccinated against COVID-19, unless a medical, religious, or other accommodation is needed as determined on a case-by-case basis.
The expected base salary for this role is £50,000. The actual base pay offered may differ and will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis.
Skills Required
- French
- CRM
- Salesforce
- Account Management
- Project Management
- Event Management
- Film
- Communication
- Relationship Management