Description

Closing Date: 26-May-2024

Do you keep up to date with luxury fashion? 
Do you always find yourself giving style advice? 
Do you love all things luxury retail?
If YES, we may have the role for you…
Looking for something unique?  So are we. Here at Harvey Nichols we are daring to be different at every step and that’s exactly what we are looking for in our future talent.  At Harvey Nichols you will be challenged in a supportive and friendly environment whilst inspired to be nothing but the best you can be.
Luxury department store, Harvey Nichols, is searching for a new Brand Consultant to join its thriving Accessories Department in Manchester. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. As the new Brand Consultant for Coach you will work 40 hours a week in our flagship store.
How we reward your hard work…
At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;
Up to 40% off fashion
Up to 40% off hospitality, foodmarket and hampers
30% off beauty and perfumery, wine and spirits
Clothing allowance
Competitive commission scheme
Paid overtime
You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!
About the role…
As the first point of contact you will be engaging with our customers providing them expert style advice.  You will approach every customer with the sole purpose of serving their every need whilst making it a fun and enjoyable 5* experience.  For you both!
What you will be doing…
Provide expert advice whilst achieving maximum sales, delivering memorable customer experiences
Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
Handle all point of sale transactions
Develop a high level of product knowledge and share your opinions on current and future trends
Work closely with your team and celebrate fabulousness wherever you see it
Flexibility is a must; customer service can’t wait during weekends and evenings!
Skills and experience you need…
Demonstrable experience in a similar customer facing role
Enjoy and know our brands and products
Strong organisational skills
Excellent communication skills
About you…
You will have a sales driven attitude
You are positive and proactive
You love working in a team
You are stylish, fun and welcoming
Where do I sign?
If you are already thinking of what you will wear on your first day (no we don’t have uniforms) then click below to apply!