FAQ

I’m having an issue with the mobile iOS app, can you help?

How can I become the admin of a company page and edit it?

I want to access an invoice/receipt from a purchase

How can I edit my email notifications/unsubscribe?

Why can I see myself and my projects on Google? Can I change this?

Is it possible to have a private profile on The Dots?

General enquires

What is The Dots?

How can I message another user on The Dots?

I need help with my cover photo

Can a company page have more than one owner?

Company pages

How do I create a company page?

How can I become the admin of a company page and edit it?

Can a company page have more than one owner?

How can I publish a project under a company?

Projects

What is a project?

Why should I post a project?

What can I embed into projects on The Dots?

I can’t find my project

How can I un-credit somebody from my project?

How can I publish a project under a company?

Account settings & admin

How can I edit my email notifications/unsubscribe?

I want to access an invoice/receipt from a purchase

How can I delete my account?

Why can I see myself and my projects on Google? Can I change this?

Is it possible to have a private profile on The Dots?

Applying for jobs

Has my job application sent?

I haven’t heard back from the employer

I’m having issues uploading my document

Can I ask The Dots for career advice?

Opportunities with The Dots

Hiring talent on The Dots

How do I pay for a job?

How do I post a job?

How long does a job ad last for?

I need to expire my job ad

Will my job credit run out?

How can I use The Dots to headhunt / search for talent?

I want to publish roles regularly

My company would like a subscription to The Dots

I’m a charity - can I have free job posts?

What are the benefits of having company page followers?

What is a Pro Account?

Profile badges

How do I get the Verified badge?

How do I get the Curious Mind badge?

How do I get the Wise Owl badge?

Team credits

What are team credits?

How can I credit people?

Can I credit people who are not members of The Dots?

How can I get credit for projects already on The Dots?

How can I un-credit somebody from my project?

How does project verification work?

How do I get verified as working on a project?

Need more help?

Can’t find what you’re looking for?