I’m looking for a graduate to join our team in London as a Client Success Executive
Silverpush offers AI-powered advertising technology solutions. Helping some of the largest brands globally, to understand and reach their customers, like never before.
Job Overview:
As a Client Success Executive at Silverpush, you will support the team in ensuring that clients are achieving their goals using our contextual advertising technology. This role involves understanding client objectives, supporting both the Sales and CS team, and delivering excellent service to ensure high client satisfaction.
Responsibilities:
-Assisting the CS team with client briefs by gathering relevant information and clarifying campaign objectives to ensure accurate campaign planning.
-Supporting the CS team in executing successful campaigns for clients, ensuring smooth operations and customer satisfaction.
-Compiling campaign reports, tracking key performance metrics and identifying trends.
-Contributing to post-campaign reporting, summarising performance metrics, key insights, and recommendations for future improvements.
-Supporting the building and maintenance of strong relationships with clients, helping to address their needs and ensuring a high level of service throughout their experience.
Desired Skills & Experience:
-A recent graduate with a degree in Marketing, Business, Communications, or a related field.
-Excellent organisational abilities to support multiple campaigns and prioritise tasks effectively.
-Meticulous eye to detail, ensuring accuracy and efficiency in every task.
-Strong communication skills with the ability to articulate technical information clearly.
-Highly motivated team player.
-Strong proficiency in Microsoft Office products, particularly Excel.
Silverpush is an inclusive, equal opportunity employer that does not tolerate any form of discrimination. We are dedicated to fostering a diverse workplace where every employee feels valued, respected, and supported. We welcome applicants from all backgrounds and identities
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