Understanding a client, their business and their client is a process of collaboration and communication.
It’s the first, middle and last step of delivering a great service.
- It solidifies the conviction you have in your offer.
- Rewards the investment your client has made with you.
- And strengthens the sense of purpose in the project
Understanding this is understanding the value you provide.
So you see yourself not as a commodity but as a business, working alongside other businesses to deliver what they need.
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