Bookseller / Section Supervisor and Goods-In Operative - Waterstone’s Booksellers
Previous to the record contract, I was a bookseller for Waterstone's for seven years. First as a Goods-In Operative, where I handled administrative duties including; Invoice processing and filing, returns processing and updating of the stores computerized inventory. My passion for literature soon gained me a promotion to Fiction Department Supervisor where I became responsible for curating my own in-store promotions, features and merchandising plans as well as delegating tasks amongst a small team.
• Curated and implemented promotional displays.
• Acted as the Section contact between Waterstone’s and Publishing Companies.
• Maintained stock levels through sales analysis.
• Organized which books to order within my section.
• Communicated with Authors about signings and meet and greets with the public.
• Scheduled and promoted signings and meet and greets.
• Transferred stock to and from other Waterstone’s branches.
• Merchandised my section through best sellers and personal recommendations.
• Helped to organize book fairs at local schools and businesses.
• Trained new employees within my section.
• Shipped customer orders around the world.
• Maintained exemplary customer service.
• Checked in stock and added to computerized system
• Used and maintained a tidy invoice filing system.