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Business Admin

  • Emily Mary

A selection of business roles 2008-2021.

Key skills:
-Office Management (Xero / Quickbooks / CRM (Insightly, Salesforce, Sage) / P​ hotoshop / InDesign / Google Docs /Trello / Office Suite (XL/PPT) / Final Cut Pro / Harvest)
-Staff Management (hiring, training, rota, development, scheduling)
-Client/Supplier/Customer Facing Skills (client and supplier acquisition and retention, escalation management, hosting meetings and press events)
The French House - Office/Store Manager

Key elements of role
  • ● Daily running of a busy Bloomsbury-based boutique and online store, reporting directly to the owner.
  • ● Responsible for finances and bookkeeping, buying and stock management
  • ● Staff management: all recruitment and training, implementing disciplinary procedures, monthly rotas and payroll
  • ● Creative and Production: negotiating, scheduling and delivering bespoke lighting projects to tight deadlines

Key achievements include

  • - Completely redesigned and rolled out CRM and Communications systems
  • - Produced and hosted ‘Christmas in July’ press events
  • - Established brand presence online across key channels to boost sales and customer awareness
  • - Assisted in the design and activation of new products in store and working with clients/suppliers
Maltby Market - Catering Business Owner
Key elements of role
  • ● Weekly running of a busy Maltby Street Market catering business
  • ● Responsible for all stock purchase, insurance, licensing, equipment and stall maintenance
  • ● Staff management: all recruitment and training, implementing disciplinary procedures, monthly rotas and payroll
  • ● Financial management: profit/loss reporting, all invoice payments, financial projections
Backscratchers - Admin Assistance/ Fixer

Key elements of role

  • ● Maintained the database of freelancers, vetting and onboarding new talent
  • ● Requesting, reviewing and editing creative project decks
  • ● Building working relationships with clients and freelancers
Key achievements include

  • - Helped to streamline the database of freelancers
  • - Created and implimented new search terms and tags for database, to enable easier search
  • - Assisting with creative research for project pitches, sourcing and pitching appropriate new talent

Hannah White - Admin Assistance
Key elements of role
  • ● Financial management: processing receits, tracking, labelling and accounting for all expenses in XERO

Street Studios - Production Manager

Key elements of role
  • ● Maintained the studio diary, ensuring maximum bookings
  • ● Budget negotiation: guiding clients in booking our catering, lighting and set build services
  • ● Team Management: briefing and management of studio manager and studio assistants ]

Key achievements include

  • - Created new databases which informed a workflow and profitability review
  • - Acting Production Manager: Deputised for the production manager in any absence, whilst training the new assistant production manager during a period of maximum capacity studio bookings

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Skills