Mastered

As Mastered’s head of design, I saw the company grow from six to 80 staff members and their online courses for fashion professionals go from on-demand video content to year-long accelerators incorporating industry-first mentorship, expert feedback and live events.
I led on concepting, designing and delivering each iteration of the product: making product and service decisions through user and business needs then delivering features with a lean, measurable, value-driven approach. We were incredibly close to our customers and conducted user research in a variety of ways to get insight on their needs and behaviours.
I managed a small design team, oversaw design direction and championed design thinking across the company, collaborating closely with leaders in marketing, sales, CX and production.

Team Credits

Katie Marcus

  • Product designer
  •  

Katie Campbell

  • Support team lead
  •  

Yemi Thompson

  • I'm currently a customer service assistant
  •  

Project Tags

Companies

  • Mastered

    Mastered

    • Fashion

Inspired by this project? Showcase projects you’ve worked on and inspire other people.

Like what you see? Be the first to leave a comment for Katie!

Add comment
Katie Marcus
Product designer
Katie Campbell
Support team lead
Mollie-Anne Nathan
Content Director